Universities: Fees and Charges

(asked on 13th September 2021) - View Source

Question to the Department for Education:

To ask the Secretary of State for Education, if he will restrict university tuition fees so that universities cannot charge full fees for only teaching lessons online.


Answered by
Michelle Donelan Portrait
Michelle Donelan
Secretary of State for Science, Innovation and Technology
This question was answered on 20th September 2021

Universities are autonomous and responsible for setting their own fees, within maximum fee limits set by Regulations. Whether or not an individual student is entitled to a refund of fees will depend on the specific contractual arrangements between the higher education provider and student.

The government has now lifted the restrictions on in-person teaching and therefore universities should not be limiting face-to-face learning based on COVID-19 restrictions. We expect all universities to continue to deliver excellent learning, in line with guidance from the Office for Students (OfS), to provide students with a full experience. The OfS will be monitoring to ensure this is the case, and universities should be open about what students can expect.

If students have concerns, they should first raise them with their higher education provider. If their concerns remain unresolved, students at providers in England or Wales can ask the Office of the Independent Adjudicator (OIA) for Higher Education to consider their complaint. More information on this process is available on the OIA website at: www.oiahe.org.uk/students.

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