Driver and Vehicle Licensing Agency: Staff

(asked on 16th September 2021) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, how many staff working for the Driver and Vehicle Licensing Agency were dedicated to processing HGV driver applications in 2010.


Answered by
Trudy Harrison Portrait
Trudy Harrison
This question was answered on 21st September 2021

On 15 September, there were 54,191 applications for vocational driving licences awaiting processing. These are a mix of first applications for a provisional vocational licence and renewals. It is important to note that the majority of those applying to renew their vocational licence will be able to continue to drive while their application is being processed. Vocational applications include those applying for entitlement to drive both HGVs and buses and it is not possible to separate them out.

On 31 March 2010, the Driver and Vehicle Licensing Agency (DVLA) employed 6,428 staff. It is not possible to specify how many staff were working on applications for HGV licences in 2010 as most DVLA operational roles require employees to carry out a range of tasks.

Information about the number of renewal applications for HGV driver licences that were not processed by their renewal date is not held.

The DVLA is currently prioritising applications for HGV driving licences and continues to explore opportunities to reduce turnaround times for paper applications. Extra staff have been recruited and the DVLA is seeking extra office space to house more staff to help reduce backlogs and provide future resilience and business continuity.

Paper driving licence applications are currently taking between six and ten weeks to process and more information is available on gov.uk here. There may be additional delays in processing more complex transactions, for example, if medical investigations are needed.

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