Members: Correspondence

(asked on 21st September 2022) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, with reference to a procedural change in responses to MPs on constituency casework, what proportion of cases responded to by her Department were responded to via (a) phone call, (b) individual written response or (c) multiple enquiries within one response.


Answered by
Tom Pursglove Portrait
Tom Pursglove
Minister of State (Minister for Legal Migration and Delivery)
This question was answered on 11th October 2022

These measures are part of the Home Office’s MP Account Management team’s recovery plan, and we are currently tracking above forecast. Data showing the proportion of cases answered by each method is unavailable.

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