Universal Credit: Mental Health

(asked on 19th May 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment has she made of the mental health impact on individuals of managed migration from legacy benefits to Universal Credit.


Answered by
David Rutley Portrait
David Rutley
Parliamentary Under-Secretary (Foreign, Commonwealth and Development Office)
This question was answered on 24th May 2022

The Government is committed to ensuring the final phase of Universal Credit is rolled out safely and is responsibly delivered by the end of 2024. We have considered additional needs for those with heath conditions including those with mental health conditions the current support consists of:

  • A dedicated DWP phoneline for those receiving a migration notice
  • Comprehensive guidance on Gov.uk
  • Specially trained staff in JCP’s and service centres who can identify and signpost to local tailored support
  • Support through Help to Claim
  • And reminding claimants that 1.4m households will gain financially from move to Universal Credit.

During our Discovery phase, we will continue to learn how best to support claimants successfully move to Universal Credit and adapt our approach as we learn.

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