Energy: Meters

(asked on 9th June 2020) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, in circumstances in which a SMETS2 smart meter cannot be installed for a customer, whether it is Government policy to install a SMETS1 meter until a SMETS2 solution is found.


Answered by
Kwasi Kwarteng Portrait
Kwasi Kwarteng
This question was answered on 17th June 2020

Energy suppliers are required by licence conditions to take all reasonable steps to provide second generation smart (SMETS2) meters to their customers.

SMETS1 meters will only normally be installed where energy suppliers are unable to provide a SMETS2 service, despite having taken all reasonable steps to provide one and the energy consumer prefers to have a SMETS1 service rather than wait for a SMETS2 service to become available .

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