Visas: Families

(asked on 17th January 2017) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps she is taking to ensure that the family visitor visa application process is clear and comprehensible to people using that process.


Answered by
Robert Goodwill Portrait
Robert Goodwill
This question was answered on 25th April 2017

The Home Office website contains detailed guidance for customers on the process of applying for a visa.

Customer service is a key priority for UK Visas and Immigration, and the efficiency and effectiveness of the visa application process is kept under regular review, including by the Independent Chief Inspector of Borders and Immigration. Feedback from customers and partners assists us in continuously improving the services we offer. For example, during 2016 we rolled out a new and more intuitive online visa application process, Access UK.

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