Scotland Office: Telephone Services

(asked on 22nd June 2020) - View Source

Question to the Scotland Office:

To ask the Secretary of State for Scotland, what proportion of calls to his Department have gone unanswered in each of the last six months.


Answered by
Alister Jack Portrait
Alister Jack
Secretary of State for Scotland
This question was answered on 29th June 2020

The Office of the Secretary of State for Scotland does not have the facility to capture call data and therefore does not hold data on the proportion of unanswered calls.

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