Personal Independence Payment

(asked on 11th December 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will set a requirement for (a) his Department's assessors and (b) external assessment providers for personal independence payments to respond to applicant queries within a specified timeframe.


Answered by
Mims Davies Portrait
Mims Davies
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 19th December 2023

We have interpreted your question to refer to general enquiries made by Personal Independence Payment (PIP) applicants to Independent Assessment Service and Capita and can confirm that there is no specified timeframe for them to respond to queries from applicants.

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