Freedom of Information: Complaints

(asked on 27th October 2021) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what plans she has to support the Information Commissioner’s Office to tackle the backlog of Freedom of Information complaints.


Answered by
Julia Lopez Portrait
Julia Lopez
Minister of State (Department for Science, Innovation and Technology)
This question was answered on 1st November 2021

The Freedom of Information Act is regulated and enforced independently of the government by the Information Commissioner’s Office (ICO).

The ICO responds to all Freedom of Information complaints with an email acknowledging receipt, which sets out current expected timescales for a response. All complaints are triaged: investigations into relatively simple cases usually commence within 30 days of receipt, while more complex cases may take longer for an ICO officer to investigate.

The ICO currently receives Grant In Aid funding from the government for its statutory responsibilities in relation to the Freedom of Information Act.

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