Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what proportion of new claims for (a) jobseeker's allowance and (b) employment and support allowance made in the last six months for which data is available, were processed within five working days.

The proportion of Jobseeker’s Allowance (JSA) and Employment and Support Allowance (ESA) claims processed within 5 working days is shown below:

• JSA = 26.2% (current target is 90% in 10 working days)
• ESA = 48.3% (current target is 85% in 10 working days)

Notes:

The period the data covers is from 1^st October 2016 to 31^st March 2017.

Source:

Management Information System Programme (MISP). MISP is a Departmental performance management, data capture and reporting tool. This type of internal management information does not form part of the official statistics outputs that are released by the Department in accordance with the UK Statistics Authority’s Code of Practice.