Question to the Home Office:
To ask the Secretary of State for the Home Department, what the average waiting time was for a substantive response to be sent following an enquiry being made to her Department's MP Account Management team in (a) 2018, (b) 2019, (c) 2020 and (d) 2021.
Data about intake and performance in answering MP Correspondence are published quarterly with the latest quarter available at: Customer service operations data: Q2 2021 - GOV.UK (www.gov.uk) and this includes data up to and including the end of quarter 2 - 2021. We are proposing the release of data for quarter 3 in due course.
We do not publish average waiting times for substantive responses to correspondence