Home Office: Correspondence

(asked on 12th November 2021) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what the average waiting time was for a substantive response to be sent following an enquiry being made to her Department's MP Account Management team in (a) 2018, (b) 2019, (c) 2020 and (d) 2021.


Answered by
Tom Pursglove Portrait
Tom Pursglove
Minister of State (Minister for Legal Migration and Delivery)
This question was answered on 17th November 2021

Data about intake and performance in answering MP Correspondence are published quarterly with the latest quarter available at: Customer service operations data: Q2 2021 - GOV.UK (www.gov.uk) and this includes data up to and including the end of quarter 2 - 2021. We are proposing the release of data for quarter 3 in due course.

We do not publish average waiting times for substantive responses to correspondence

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