Department for International Trade: Telephone Services

(asked on 15th November 2021) - View Source

Question to the Department for International Trade:

To ask the Secretary of State for International Trade, with reference to the contract agreed by her Department on 26 August 2021 for provision of an Export Support Services Contact Centre, how many callers to the contact centre made complaints between 1 October and 12 November 2021; and what proportion of those complaints were resolved within five working days.


Answered by
Mike Freer Portrait
Mike Freer
Parliamentary Under-Secretary (Ministry of Justice)
This question was answered on 22nd November 2021

We have not received any formal complaints.

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