Question to the Department for International Trade:

To ask the Secretary of State for International Trade, with reference to the contract agreed by her Department on 26 August 2021 for provision of an Export Support Services Contact Centre, how many callers to the contact centre made requests for information between 1 October and 12 November 2021; and what proportion of those requests were actioned within one working day.

All callers to the Export Support Service Contact Centre are provided with relevant information to answer their query either during the call or via an email following the call. Complex queries are referred to the Digital Enquiry Service immediately following the call.