Personal Independence Payment: Medical Examinations

(asked on 15th November 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, by what date all personal independence payment applicants will be offered the choice of an audio recording at their assessment.


Answered by
Chloe Smith Portrait
Chloe Smith
This question was answered on 18th November 2021

At present, claimants may use their own equipment to record their Personal Independent Payment (PIP) face to face assessment, should they wish to and in line with the conditions laid out in the PIP Assessment Guide. The option to request an audio recording of their PIP telephone assessment is also available with both assessment providers.

The department is currently working with PIP assessment providers to deliver an audio recording service for face to face assessments, that removes the requirement for the claimant to provide the equipment. Work is also ongoing to introduce an audio recording facility for video assessments. This will bring the audio recording of face to face and video assessments in line with the recording of telephone assessments and we aim to complete both as soon as it is practically possible.

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