Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many and what proportion of Personal Independence Payment assessments were carried out (a) face-to-face, (b) remotely and (c) on paper in each month since 1 January 2022.
The number and proportion of Personal Independence Payment (PIP) assessments carried out (a) face to face, (b) remotely, including telephone and video, and c) paper based, can be found in the tables below.
For the months from January to September 2022 (the latest month that figures are available for) the number of assessments per channel are:
Month | Remote | Paper-Based | Face-to-Face |
Jan-22 | 61,300 | 12,170 | 90 |
Feb-22 | 58,070 | 13,170 | 3,150 |
Mar-22 | 63,230 | 15,050 | 6,390 |
Apr-22 | 53,580 | 12,950 | 5,100 |
May-22 | 63,740 | 13,710 | 5,700 |
Jun-22 | 58,680 | 13,790 | 5,530 |
Jul-22 | 59,430 | 14,380 | 5,350 |
Aug-22 | 62,860 | 14,910 | 5,950 |
Sep-22 | 62,530 | 15,540 | 6,440 |
With channel proportion as:
Month | Remote | Paper-Based | Face-to-Face |
Jan-22 | 83.3% | 16.5% | 0.1% |
Feb-22 | 78.1% | 17.7% | 4.2% |
Mar-22 | 74.7% | 17.8% | 7.5% |
Apr-22 | 74.8% | 18.1% | 7.1% |
May-22 | 76.7% | 16.5% | 6.9% |
Jun-22 | 75.2% | 17.7% | 7.1% |
Jul-22 | 75.1% | 18.2% | 6.8% |
Aug-22 | 75.1% | 17.8% | 7.1% |
Sep-22 | 74.0% | 18.4% | 7.6% |
Please Note: