HM Passport Office: Standards

(asked on 24th May 2022) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what assessment her Department has made of the current delays within HM Passport Office.


Answered by
Kevin Foster Portrait
Kevin Foster
This question was answered on 31st May 2022

Ahead of unrestricted international travel returning, HM Passport Office prepared extensively to serve an unprecedented number of customers, with 9.5 million British passport applications forecasted throughout 2022.

These preparations, which include the recruitment of 650 additional staff since April 2021 and with plans in place to recruit a further 550 by this summer, have ensured passport applications can be processed in higher numbers than ever before. This was demonstrated in March and April 2022 when HM Passport Office achieved a record monthly high by completing the processing of nearly two million applications.

Ministers continue to meet regularly with officials to monitor performance, and to explore further options that will help to ensur people receive their passports in good time.

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