Social Security Benefits: Mental Illness

(asked on 28th August 2020) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to allow health and disability benefit claimants with mental health illnesses to choose assessment types that are accessible to their needs during the covid-19 outbreak.


Answered by
Justin Tomlinson Portrait
Justin Tomlinson
This question was answered on 7th September 2020

In March we suspended all face-to-face assessments for sickness and disability benefits in order to protect people from unnecessary risk of coronavirus at the outset of the pandemic. As has always been the case, our assessment providers will initially try to complete paper-based assessments, where there is sufficient evidence to make a recommendation. If this is not the case, providers will currently look to carry out a telephone assessment, where appropriate. We offer reasonable adjustments for claimants who may need additional support to engage in a telephone assessment. We continue to work closely with our assessment providers to ensure that claimants can be assessed as quickly as possible, by the most appropriate channel.

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