Personal Independence Payment: Medical Examinations

(asked on 28th January 2020) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether her Department has made an assessment of the adequacy of the (a) services provided by and (b) number of Capita PIP assessment centres in (i) each local authority in Wales and (ii) each parliamentary constituency in Wales.


Answered by
Justin Tomlinson Portrait
Justin Tomlinson
Minister of State (Department for Energy Security and Net Zero)
This question was answered on 3rd February 2020

We set our assessment providers challenging targets, we monitor performance closely and manage contracts robustly. As part of the specification for the PIP assessment service assessment providers must provide sufficient suitable accommodation for face-to-face consultations. The department has set clear requirements in terms of geography/travel, security and claimant experience in relation to the sites used for PIP consultations. No claimant will be asked to travel more than 90 minutes to an assessment centre. Claimants can also make a request for a home assessment.

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