Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Digital, Culture, Media and Sport, what steps she is taking to ensure that social media companies do not rely solely on artificial intelligence or algorithm systems to protect users from abuse taking place on their platforms.
Under the draft Online Safety Bill, social media companies will have new duties to protect their users from harmful content such as online abuse. Ofcom, as the independent regulator, will recommend proportionate systems and processes, including for content moderation, that social media companies should put in place to fulfil these duties. We anticipate that Ofcom will recommend a combination of human moderation and other systems, depending on what is effective and proportionate for in-scope services.