Armed Forces: Housing

(asked on 15th January 2024) - View Source

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, how many (a) heating and (b) hot water issues were reported in service family accommodation properties in each month in 2022.


Answered by
James Cartlidge Portrait
James Cartlidge
Minister of State (Ministry of Defence)
This question was answered on 18th January 2024

The number of heating and hot water issues reported in Service Family Accommodation in each month since the new Future Defence Infrastructure Services Accommodation contracts came into service in April 2022 can be found in the table below. Information prior to April 2022 is not held:

Month

Heating

Hot Water

Apr-22

1,463

251

May-22

1,147

397

Jun-22

848

397

Jul-22

752

470

Aug-22

644

551

Sep-22

1,354

622

Oct-22

1,793

517

Nov-22

2,957

332

Dec-22

3,690

247

Jan-23

3,148

235

Feb-23

2,098

208

Mar-23

2,026

231

Apr-23

1,500

272

May-23

951

366

Jun-23

720

401

Jul-23

724

503

Aug-23

792

568

Sep-23

1,038

626

Oct-23

2,548

795

Nov-23

3,316

285

Dec-23

2,516

407

The work orders listed in the table above include all repairs associated with heating such as condensate pipes freezing in extremely cold weather or a faulty single radiator valve and are not limited to total loss of heating. Similarly, those listed which relate to hot water include all associated repairs such as a lack of hot water to individual taps and are not limited to total hot water loss.

It remains the Department’s position that no home should be left without any form of heating or hot water for more than 24 hours. Where a fault with the permanent heating system cannot be rectified within this timeframe, alternative forms of heating and sources of hot water, or alternative accommodation, should be provided.

Reticulating Splines