Patients: Health Services

(asked on 6th October 2020) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what mechanisms his Department has in place to assess and include patient feedback and experiences in the health and care policy decision-making process.


Answered by
Edward Argar Portrait
Edward Argar
Minister of State (Ministry of Justice)
This question was answered on 21st October 2020

Policy makers in the Department are guided in their work by the Civil Service Professional Development Framework for policy professionals which was published in 2019 and can be found at the following link:

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/851078/Policy_Profession_Standards_AUG19.pdf

The Framework sets out the requirement for policy professionals to take into account genuine user needs when developing their policy, understand the impact for end users and use a range of tools and techniques to gather evidence and test policy solutions. The Department also has a policy improvement team which provides specific guidance and support on all aspects of the Framework to policy makers including how to engage and consult with a wide range of stakeholders including service users.

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