Whirlpool Corporation: Washing Machines

(asked on 13th January 2020) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask Her Majesty's Government what discussions the Office for Product Safety and Standards (OPSS) had with Whirlpool in advance of the company issuing a product recall of its Hotpoint and Indesit washing machines in December 2019; and whether Whirlpool issued the product recall at the request of the OPSS.


This question was answered on 23rd January 2020

The Government is committed to protecting consumers from unsafe products. Legislation is in place to require that manufacturers only place safe products on the market and take action where they identify a safety issue with products already on the market.

Whirlpool informed OPSS in October 2019 that it was investigating a potential issue with door locks on some models of washing machine. OPSS required the company to provide detailed data on this issue in order to have clarity on the nature and scale of the problem and to identify the appropriate response to protect public safety. Following assessment of the issue, it was agreed that a full recall should be instigated and the recall programme was announced on 17 December 2019.

OPSS is now monitoring the recall closely and will hold the company to account if it does not an effective recall.

Reticulating Splines