Question to the Department of Health and Social Care:

To ask Her Majesty's Government what guidance they are providing to the public, and via which channels, to help them reduce the risk of being defrauded by those impersonating the staff of the NHS test and trace service through texts, emails and phone calls; and who is responsible for taking steps to reduce the risk of such attempted frauds.

The NHS Test and Trace service was launched on 28 May 2020 and information on how the service will contact people by text, email and phone was published on 27 May in an online only format on GOV.UK.

Guidance on advice on how to protect yourself and business from fraud and cyber crime was released by the Home Office. This is available in an online only format on GOV.UK. It was last updated on 27 April 2020.