Safe Hands Plans: Insolvency

(asked on 31st March 2022) - View Source

Question to the HM Treasury:

To ask Her Majesty's Government what assessment they have made of the viability of the funeral plans industry following the financial collapse of Safe Hands; and what plans they have, if any, to assist plan holders to recover the amounts they have invested.


Answered by
Baroness Penn Portrait
Baroness Penn
Minister on Leave (Parliamentary Under Secretary of State)
This question was answered on 14th April 2022

Safe Hands Funeral Plans has recently gone into administration. I am aware that the current situation will be distressing for customers of Safe Hands and can assure you that the Treasury continues to monitor the implementation of regulation in this sector closely.

I welcome the commitment from Dignity to provide funerals to Safe Hands’ customers for four weeks.

It is regrettable that bringing a previously unregulated sector into regulation – whatever form that may take – creates a possibility that some providers are not able to meet the threshold for authorisation. However, a well-regulated market should promote effective competition and drive better outcomes for consumers.

Where a provider is unable to obtain FCA authorisation because of underlying issues, it is important to understand that this is not an issue created by bringing the sector into regulation. Rather, bringing the sector into regulation exposes these unsustainable business models and prevents these problems from getting worse and impacting more consumers.

The Government’s legislation has allowed for an 18-month transition period before the new regulatory regime comes fully into force on 29 July 2022; one of the aims of creating this transition period was to give existing providers sufficient time to prepare for the new regulatory requirements. The FCA’s guidance is clear that providers who are not seeking or not able to obtain authorisation should either transfer their existing plans to a provider which is seeking authorisation, or wind down in an orderly way before regulation starts.

Reticulating Splines