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Written Question
Department for Work and Pensions: Marketing
Wednesday 24th April 2024

Asked by: Stephanie Peacock (Labour - Barnsley East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what proportion of his Department’s (a) advertising and (b) marketing expenditure was on (i) local newspapers in print and online, (ii) national newspapers in print and online, (iii) social media, (iv) search engines, (v) broadcast and on-demand television and (vi) other channels in the most recent year for which data is available.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

The Department for Work and Pensions delivers a range of campaigns which are essential in ensuring that vulnerable people and pensioners are aware of the financial support that they are eligible for.

Appropriate advertising is a key government approach to ensure that target audiences receive the correct information and the media channels used are selected based upon their potential impact and cost, ensuring value for money for the taxpayer.

The figures provided in the table below show the percentage of the total spend for each advertising channel during 2023/24.

Channel

% of spend

National and local newspaper print

15

Digital display

5

Social media

25

Search engines

5

Broadcast and on-demand television

10

Radio and digital audio

30

Out of home

10


Written Question
State Retirement Pensions: Age
Wednesday 24th April 2024

Asked by: Mark Hendrick (Labour (Co-op) - Preston)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will make an assessment of the potential merits of lowering the State Pension age to 60.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

The Government has no plans to make such an assessment.

Changes to State Pension age were made over a series of Acts by successive governments from 1995 onwards, following public consultations and extensive debates in both Houses of Parliament.

Further changes were introduced through the Pensions Acts 2011 and 2014 in order to protect public finances and maintain the sustainability of the State Pension over the long term. Under the 2011 Pensions Act the State Pension age for women and men rose to 66.

The rise in State Pension age to 67 has been planned since 2014. Since then, the Government has undertaken two statutory State Pension age reviews, one in 2017 and one in 2023. These reviews both considered whether the existing rules about the timetable for State Pension age rising to 67 remained appropriate.

Both reviews, including the Independent Reports that supported them, concluded that the rules concerning the increase in State Pension age from 66 to 67 should continue as planned.


Written Question
State Retirement Pensions: Women
Wednesday 24th April 2024

Asked by: Mark Hendrick (Labour (Co-op) - Preston)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether he plans to undertake a review into the potential merits of issuing compensation to all women impacted by changes to the State Pension age.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

In laying the report before Parliament at the end of March, the Ombudsman has brought matters to the attention of this House, and a further update to the House will be provided once the report's findings have been fully considered.


Written Question
Personal Independence Payment: Underpayments
Wednesday 24th April 2024

Asked by: Angela Eagle (Labour - Wallasey)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the average value was of an underpayment of the Personal Independence Payment in the 2022-2023 financial year.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

DWP measures its underpayments via annual national statistics published each May. However, we do not produce an estimate for the average value of a benefit underpayment.

Our estimates relating to PIP underpayments in 2022-23 can be found at the link below:

Fraud and error in the benefit system: financial year 2022 to 2023 estimates - GOV.UK (www.gov.uk)

Table 6 provides the total estimated value of PIP underpayments in 2022-23.

Table 8 provides the estimated value of PIP underpayments due to claimant error. All claimant error underpayments were due to errors where the claimant’s condition had got worse, and they failed to inform the department (Functional Needs).


Written Question
Carer's Allowance: Overpayments
Wednesday 24th April 2024

Asked by: Alison McGovern (Labour - Wirral South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to paragraph 3.18 of the National Audit Office report entitled Investigation into overpayments of Carer’s Allowance, published on 26 April 2019, what changes were made to the business rules of the Verify Earnings and Pensions Service that revised downwards the number of alerts that were forecast to be generated from 380,000 to 75,000.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

A review of rules has provided a streamlined approach to the identification of VEP rules, enabling alignment with the latest HMRC data that feeds into DWP Real Time Earnings (RTE) system.

Examples of improvements include benefit specific rules, such as details of fluctuations in income, one off payments and irregular payments revision.

The Department is constantly reviewing available resources against priorities.


Written Question
Social Security Benefits: Fraud
Wednesday 24th April 2024

Asked by: Angela Eagle (Labour - Wallasey)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to the report by the National Audit Office entitled Department for Work and Pensions Accounts 2022-23, published on 6 July 2023, whether his Department has taken recent steps to amend the methodology it uses to estimate the financial impact of its counter-fraud activities.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

We review the methodology as part of publishing our annual accounts each year and will report on any agreed changes in the Annual Report and Account 2023/24 expected to be published in Summer 2024, following discussion with National Audit Office.


Written Question
Social Security Benefits: ICT
Wednesday 24th April 2024

Asked by: Alison McGovern (Labour - Wirral South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what estimate he has made of the total cost to the public purse of the Verify Earnings and Pensions Alerts service since it was introduced.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

The information requested is not held centrally and to collate it would incur disproportionate costs.


Written Question
Department for Work and Pensions: Maladministration
Wednesday 24th April 2024

Asked by: Jonathan Ashworth (Labour (Co-op) - Leicester South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department has taken to reduce the costs of error in the last three financial years.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

We are committed to tackling both fraud and error. DWPs quality assurance framework plays an important role in identifying common errors which contribute to over and underpayments. In addition, the department and HMRC has committed to provide assurance this winter over the integrity of the National Insurance records and how they interact with DWP’s benefit system.

The Department launched a robust plan to drive down fraud and error from the benefits system, alongside investment of £900 million that will deliver £2.4 billion of savings by the end of 2024/25. This plan includes proposed powers to require the transfer of data from third-parties, which has been introduced as part of the Data Protection and Digital Information Bill (No.2). This legislation is forecast to save up to an additional £600m over the Treasury scorecard period.


Written Question
Household Support Fund
Wednesday 24th April 2024

Asked by: Tanmanjeet Singh Dhesi (Labour - Slough)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what options are available to those people who have been placed in temporary accommodation in a different Council area and therefore do not meet either Councils' criteria for accessing the Household Support Fund.

Answered by Jo Churchill - Minister of State (Department for Work and Pensions)

The Household Support Fund is an intentionally flexible scheme, designed to enable Local Authorities to deliver a tailored response to local need as they have the ties and knowledge to best determine how this support should be provided.

Local Authorities have the flexibility to design and deliver their Household Support Fund scheme through a variety of routes, including, for example, offering vouchers to households, directly providing food, or issuing grants to third parties. This means that it is for each local council to decide how, where and when they distribute their funding within the parameters of the guidance and grant determination set out for them by the Department for Work and Pensions.

Local Authorities are encouraged through our guidance to work together with neighbouring Authorities to help prevent double provision and/or no provision, especially where the allocation of provision may take place in one area, but the award recipient has a residential address in another.


Written Question
Household Support Fund
Wednesday 24th April 2024

Asked by: Tanmanjeet Singh Dhesi (Labour - Slough)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps he is taking with local authorities to ensure that people in need of access to the Household Support Fund are not stopped from accessing it by differences in the criteria used by local authorities.

Answered by Jo Churchill - Minister of State (Department for Work and Pensions)

The Household Support Fund is an intentionally flexible scheme, designed to enable Local Authorities to deliver a tailored response to local need as they have the ties and knowledge to best determine how this support should be provided.

Local Authorities have the flexibility to design and deliver their Household Support Fund scheme through a variety of routes, including, for example, offering vouchers to households, directly providing food, or issuing grants to third parties. This means that it is for each local council to decide how, where and when they distribute their funding within the parameters of the guidance and grant determination set out for them by the Department for Work and Pensions.

Local Authorities are encouraged through our guidance to work together with neighbouring Authorities to help prevent double provision and/or no provision, especially where the allocation of provision may take place in one area, but the award recipient has a residential address in another.