Asked by: Angela Eagle (Labour - Wallasey)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many people were underpaid the State Pension due to incorrectly updated National Insurance records in the 2022-23 financial year; and what the total amount is that these people are owed.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
This response covers both missing Home Responsibilities Protection (HRP) and UC National Insurance issues.
The exercise to correct National Insurance records for those individuals impacted by errors in their HRP record is underway. The HRP corrections exercise started with HMRC dispatching letters in late 2023. Cases subsequently notified from HMRC started being processed in DWP in early 2024.
In the Department’s Annual Report and Accounts 2022-2023, the central estimate was around 187,000 cases who may have an underpayment of State Pension and for whom we expect to correct, with a total underpayment estimate of £1,043 million.
We intend to publish an update on the exercise in this year’s Annual Report and Accounts.
DWP has corrected the UC data issue for the cases impacted for the tax years up to and including the tax year 2022/2023. This data has been shared with HMRC. As HMRC updates NI records, these updates are sent to DWP. Any State Pension entitlement will be reassessed, and any underpayment addressed accordingly.
Asked by: Angela Eagle (Labour - Wallasey)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what the average value was of an underpayment of the State Pension due to incorrectly updated National Insurance records in the 2022-23 financial year.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
This response covers both missing Home Responsibilities Protection (HRP) and UC National Insurance issues.
The exercise to correct National Insurance records for those individuals impacted by errors in their HRP record is underway. The HRP corrections exercise started with HMRC dispatching letters in late 2023. Cases subsequently notified from HMRC started being processed in DWP in early 2024.
In the Department’s Annual Report and Accounts 2022-2023, the central estimate value of an underpayment was £5,000 for alive cases above state pension age and £3,000 for deceased cases.
We intend to publish an update on the exercise in this year’s Annual Report and Accounts.
DWP has corrected the UC data issue for the cases impacted for the tax years up to and including the tax year 2022/2023. This data has been shared with HMRC. As HMRC updates NI records, these updates are sent to DWP. Any State Pension entitlement will be reassessed, and any underpayment addressed accordingly.
Asked by: Carol Monaghan (Scottish National Party - Glasgow North West)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if he will make an assessment of the potential impact of the Data Protection and Digital Information Bill on the (a) physical and (b) mental wellbeing of people with (i) M.E. and (ii) other chronic diseases.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
The department has assessed the impact of the third-party data measure in the regulatory impact assessment scrutinised and green-rated by the Regulatory Policy Committee. This was published on the 27th November 2023 as part of the supporting documentation for the Data Protection and Information Bill and is available here: Data Protection and Digital Information Bill: supporting documents - GOV.UK (www.gov.uk).
The department has fulfilled all the requirements of the Public Sector Equality Duty (PSED) as set out in section 149 of the Equality Act 2010 and in line with our statutory duty keeps the impact of this measure on groups with protected characteristics under continuous review.
In 22/23, DWP overpaid over £8bn due to fraud and error. This is unacceptable and we are taking robust steps to tackle this.
The third party data legislation we are seeking is one such approach. The focus of this power will be about finding signals of potential benefit fraud and error.
The measure does not target a particular group of benefit claimant and we have tried and tested safeguarding procedures to protect vulnerable groups and will follow business as usual processes.
Asked by: Tahir Ali (Labour - Birmingham, Hall Green)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to help people claim each benefit to which they are entitled.
Answered by Jo Churchill - Minister of State (Department for Work and Pensions)
GOV.UK (www.gov.uk) provides information on eligibility and how to make a claim for benefits, including signposting to telephony routes (including textphone and Relay UK) for people who are unable to complete forms online. There are videos on the DWP YouTube channel that provide further information on a range of benefits including Personal Independence Payment, Universal Credit, Winter Fuel Payment, Pension Credit and DLA for Children and these explain how to claim and what to expect once a claim has been made.
Guidance on GOV.UK (www.gov.uk) includes information on benefits people may be able to claim and other financial support. This includes housing support, help with council tax and direct payments for social care. Where appropriate DWP letters include signposting to additional help and support.
Asked by: Claire Hanna (Social Democratic & Labour Party - Belfast South)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential impact for his Department's policies of defined benefit pensions.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
The defined benefit pensions landscape remains central for the retirement plans of millions of current and future pensioners. There have been significant changes over recent years and the Government has been alive to the resulting risks and opportunities. The revised DB funding arrangements, which will be implemented in the Autumn, will help to keep members hard earned benefits safe and support the vision set out in our recent DB consultations to ensure that assets can work as hard as possible for the benefit of members, sponsoring employers, and the wider economy.
Asked by: Angela Eagle (Labour - Wallasey)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many staff in his Department are responsible for manually updating records relevant to eligibility for the State Pension.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
This information is only available at disproportionate cost to The Department for Work & Pensions as the Department does not have a business requirement for this information to be retained.
Asked by: Martyn Day (Scottish National Party - Linlithgow and East Falkirk)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if his Department will make an assessment of the potential merits of allowing recipients of Attendance Allowance to report a change in circumstances digitally.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
The modernisation of Retirement Services, which includes Attendance Allowance, forms a key part of DWP’s Service Modernisation Programme. A key objective of the programme is to understand how existing services - such as Attendance Allowance - should operate in the future and understand how and whether services, including reporting change of circumstances, can be accessed by citizens more quickly and easily online.
Asked by: Charlotte Nichols (Labour - Warrington North)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether he plans to extend (a) member and (b) trade union representation to the Board of the Pension Protection Fund.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
There is no legal requirement for the Board of the Pension Protection Fund to include member or trade union representation, and there are no plans to extend representation to these groups.
The Pension Protection Fund does, however, have Member Panels – which Board members are invited to attend – to enable members to feed in views on the service offered and thoughts about changes that could be made in the future.
Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many people (a) applied for and (b) received employment and support allowance for inflammatory bowel disease in (i) Preston, (ii) Lancashire and (iii) England in each year since 2020.
Answered by Mims Davies - Minister of State (Department for Work and Pensions)
The information requested is not readily available and to provide it would incur disproportionate cost.
Asked by: Jessica Morden (Labour - Newport East)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many people received fines for overpayment of Carer's Allowance in (a) 2020, (b) 2021, (c) 2022, (d) 2023 and (e) as of 1 April 2024; and what was the total amount of these fines.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award.
Overpayments occur when an individual receives a payment they are not entitled to. The fines imposed by DWP for overpayments vary depending on the circumstances of the overpayment.
Administrative Penalties may be offered by the fraud investigator as an alternative to a prosecution in certain cases where there has been benefit fraud or attempted benefit fraud.
The table below provides the volume and value of Administrative Penalties accepted due to an overpayment of Carer’s Allowance, by financial year.
Financial Years | Volume of Administrative Penalties | Value |
2020/21 | 64 | £114.4k |
2021/22 | 43 | £80.2k |
2022/23 | 43 | £81.3k |
2023/24 | 75 | £140.8k |
For cases of claimant error, a £50 Civil Penalty may be imposed by DWP where an individual incurs an overpayment as a result of failing to provide accurate information and have not taken reasonable steps to correct the error.
The table below provides the volume and value of Civil Penalties given due to an overpayment of Carer’s Allowance, by financial year.
Financial Years | Volume of Civil Penalties | Value |
2020/21 | 14.9k | £0.747m |
2021/22 | 26.3k | £1.309m |
2022/23 | 24.8k | £1.241m |
2023/24 | 30.1k | £1.506m |
Note that our latest figures show there are approximately 1.4 million people claiming Carer’s Allowance.
The data provided for this response is for the volume of penalties, and it is important to note that individuals can receive more than one penalty.
Data been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics. Our analysis has not captured a small but unknown number of penalties that are logged as debts in their own right on the debt MI system. Our understanding is that this approach is rarely used for Carer’s Allowance.
More information about DWP penalties policy can be found here: Penalties policy: in respect of social security fraud and error - GOV.UK (www.gov.uk)