Financial Services Bill Debate

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Department: Cabinet Office
Baroness Ritchie of Downpatrick Portrait Baroness Ritchie of Downpatrick (Non-Afl) [V]
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My Lords, I am delighted to follow the noble Baroness, Lady Morgan, in this debate on this group of amendments. I shall make particular reference to Amendments 52 and 67, introduced by the noble Baroness, Lady Coussins, and spoken to already by various noble Lords.

Clause 34 gives the Government powers to introduce a statutory debt repayment plan scheme, which is very welcome and which other noble Lords have already endorsed. It will significantly improve the protections offered to people in debt, who will be able to repay what they owe but over a longer timeframe. Like many noble Lords, I have received a briefing from the Money Advice Trust, which would like the Government to commit to a firm timetable for the scheme’s introduction. Hence, I support Amendment 52, which is a tidying-up amendment, and Amendment 67, which provides a timetable.

Amendment 52 and 67, tabled by the noble Baronesses, Lady Coussins and Lady Morgan, and the noble Lord, Lord Rooker, and spoken to by the noble Lord, Lord Holmes, would put a timetable for the introduction of statutory debt repayment plans in the Bill. The pandemic will have accentuated debt problems faced by businesses in the small to medium-sized sectors as well as by many individuals who are facing unemployment, the true number of whom will not be revealed until furlough ends. The noble Baroness, Lady Coussins, referred to the number of people—3.8 million, I think—who have missed payments during the pandemic. In fact, 3.2 million people struggle to make ends meet. Those are unacceptable, but realistic, figures that all of us must address, particularly the Government. It is vital that a scheme is put in place with a definitive timetable to enable debt repayment plans.

It is important that the Minister demonstrates support for these amendments and other amendments in this group which would add a requirement to the Bill that statutory debt repayment plans come into force, as per Amendment 67, by 1 May 2024 at the latest. That would provide time to develop and pass regulations and to set up the required systems and infrastructure to deliver the scheme while ensuring that introducing it remained a clear priority for the Treasury. I urge the Minister to set out a clear timetable today and to indicate that the Government will accept these amendments. Will he now commit to adding a timeframe for their introduction to the Bill, with the Covid-19 crisis producing so many financial challenges for people? As we heard earlier, many of those people have been subjected to sharks, moneylenders and tricksters, as the noble Lord, Lord Holmes, referred to. Ordinary people who find themselves in debt and find it difficult to repay it must be protected, and the best way to do that is to provide that date in the legislation. I know many people have faced financial challenges, so I ask the Minister to assure the Committee that introducing statutory debt repayment plans will remain an absolute priority for the Treasury, accompanied by the date of 1 May 2024.

Baroness Meacher Portrait Baroness Meacher (CB) [V]
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My Lords, along with StepChange and many others working in the debt field, I welcome Clause 34, which I hope will provide some support and protection for vulnerable people with problem debts. I also very much welcome the amendments in the names of the noble Baronesses, Lady Coussins and Lady Morgan. I will not speak to those amendments, because all the main points have been extremely well made by the two Baronesses. However, I have the permission of the Government Whips Office—

Lord Duncan of Springbank Portrait The Deputy Chairman of Committees (Lord Duncan of Springbank) (Con)
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Baroness Meacher, forgive me, we are about to go into a Division, so if you will allow us to have an Adjournment for five minutes then we will return to your speech.

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Baroness Meacher Portrait Baroness Meacher (CB) [V]
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My Lords, I will start my sentence again. I have the permission of the Government Whips’ Office to speak to Amendment 136F in my name, which should be in this group but appears elsewhere. I have only just managed to table this amendment, and therefore other noble Lords have not had time to put their names to it, but I thank the noble Baroness, Lady Morgan, for expressing her support.

Amendment 136F seeks to introduce independent regulation for bailiffs and bailiff companies. The amendment builds on a Ministry of Justice review of bailiff issues that began in 2018, although we still await the report. The amendment does not specify who should regulate the industry, other than it should be subject to statutory regulation. It seems to us that is the job of the Treasury and the MoJ to work together to establish an appropriate framework. I want to give the Minister the opportunity to commit to meaningful reform, and I hope that he will be able to respond to that.

As noble Lords will know, bailiffs’ powers are quite extraordinary: to enter a person’s home, in some circumstances forcibly; to take possession of belongings as security against debt repayments; and, in extremis, to seize those goods. Of course, it is important that the law supports creditors to recover money owed to them, but it is equally important that the law should regulate debt recovery action, with controls to protect people who are vulnerable and those in financial difficulty from further hardship and harm. At the moment, there is a tremendous amount of further hardship and harm.

The Government recognise the importance of this in numerous places. We have debated Clause 34 concerning a debt respite scheme to protect the financially vulnerable. The Government have equipped the Financial Conduct Authority with the resources and powers to supervise firms’ conduct and ensure that key consumer protection issues, such as affordability and vulnerability, are taken into account. There are binding rules and standards on debt recovery action, a toolkit of sanctions and an accessible consumer redress scheme. All these factors prove strong incentives for firms to abide by the rules. However, despite bailiffs having the most intrusive and potentially harmful powers, there is no similar effective framework of oversight for bailiff enforcement. This is surely a glaring anomaly, which should be rectified in the Bill.

Bailiff enforcement is not a small matter. It is very common, particularly among public sector creditors. Research for the Money Advice Trust found that local authorities alone had referred 2.6 million debts to bailiffs in 2018-19. As Citizens Advice has shown, the number of people facing bailiff enforcements for small amounts of unpaid council tax debt is likely to double as a result of the pandemic to more than 3 million households. A significant proportion of those people will be in very vulnerable situations. Some 40% of people with bailiff issues helped by Citizens Advice have a disability or a long-term health condition, and 58% of StepChange clients with an additional vulnerability were subject to bailiff action on their council tax arrears.