(3 years, 10 months ago)
Commons ChamberI thank the right hon. Gentleman for his comments. He mentioned Windrush and the Department’s inefficiencies of the past, and there are a couple of points that I want to make. Windrush was a stain—let us face it—on the Department and the Government, and we are now working through that; we want to right the wrongs. I hear what the right hon. Gentleman is saying. Do not forget that Wendy Williams’s report basically pointed to the ignorance and thoughtlessness about race and the history of the Windrush generation in the Department, but he refers to something much wider—he has raised this point with me numerous times—which is that we must not treat people like cases. That is a fundamental change that I am trying to bring to the Department. It is taking time, and there is no quick fix. I give him every single assurance that I will continue to work night and day to change our systems and make sure we put people first.
The hon. Lady is absolutely right. Of course, the long-term answer is to work with the industry, as we are doing, to design out many of those problems and issues. That is about the changing nature of vehicles. The fact of the matter is, as we have already heard from colleagues, that the theft of vehicles or catalytic converters is damaging and blights people’s lives. That is why we are resourcing the police and supporting them in every effort to go after the criminals behind this.