Oral Answers to Questions

Debate between James Heappey and Edward Timpson

Monday 15th May 2023 Commons Chamber

[James Heappey]

As I have said in response to earlier questions, around £40 million is being invested in the ongoing transformation process to digitise the existing paper-based processes and records, and that will be transformative. These are hundreds of thousands of records kept largely on paper, which makes them extraordinary difficult to process and has caused all of the delays that the hon. Lady rightly mentions. Since the new online digital claims service was launched through the gov.uk website, the service has been available to service personnel and veterans. The new service has been well received and already accounts for 50% of all new injury and illness claims being made.

[Edward Timpson (Eddisbury) (Con)]

6. What steps his Department has taken to support the Government’s response to the conflict in Sudan.