Oral Answers to Questions

Nigel Huddleston Excerpts

Monday 21st May 2018 Commons Chamber

[Sarah Newton]

When people apply to go on to universal credit their existing ESA remains in place, so it might be that Lucy was coming up for her regular periodic assessment. It is really important to us that people get the right support but, of course, I will happily meet the hon. Lady to look into this case.

[Nigel Huddleston (Mid Worcestershire) (Con)]

A number of my constituents have reported difficulty with the Child Maintenance Service on issues such as undeclared income and missing payments. What is being done to ensure that complaints about the CMS are dealt with in a timely manner?

[Kit Malthouse]

It is typical of my hon. Friend that the welfare of children in his constituency should be uppermost in his mind. As I said previously, we are putting significant extra resources into the financial investigations unit and into making sure we are able to track down as much of the income as possible of parents who should be paying for their children. I am pleased to tell my hon. Friend that I recently instituted monthly meetings with the Child Maintenance Service to ensure that it lives up to the high standards of customer service that we expect.