Passport e-Gates Network Outage Debate

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Passport e-Gates Network Outage

Patrick Grady Excerpts
Wednesday 8th May 2024

(1 week, 5 days ago)

Commons Chamber
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Patrick Grady Portrait Patrick Grady (Glasgow North) (SNP)
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Thank you, Madam Deputy Speaker—you perhaps saw the hon. Member for Strangford (Jim Shannon) handing me the wooden spoon on his way out of the Chamber earlier.

None of this will surprise those of us who think that the Home Office’s default position is to make entering the UK as difficult as possible, because this is essentially a manifestation of the hostile environment writ large. May I press the Minister on the contingencies and redundancies? When people are processed manually at the border, is it essentially the e-gate system with a human being doing the verification, or is it sufficiently separate that people can be processed manually through the border while the e-gates are down? What is his relationship with the airlines and the airports? Is there awareness, as my hon. Friend the Member for Paisley and Renfrewshire North (Gavin Newlands) said, when large numbers of flights are expected, so that the e-gates are fully operational and fully staffed? Certainly in my experience and that of some constituents, that is not always the case.

Tom Pursglove Portrait Tom Pursglove
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I rather wonder whether the SNP reshuffle is on the minds of SNP colleagues here this afternoon, and their prospects, because we have heard some rather bizarre angles in some of the questions. On the more serious points that the hon. Gentleman raises, when it comes to how we dealt with this incident yesterday, there was underlying system availability to support manual checks to get people through the border as quickly as possible. We also work closely with the airlines and the airports to ensure that we maximise the staffing on the primary control at peak times to ensure that people can be processed as quickly as possible. There are people who pass through having face-to-face interactions with Border Force officers, and there are people who pass through the e-gates. We make sure that we take proper account of the flows through our ports and that staffing reflects the demand at any given point of the day.

Bill Presented

Medicines (Vitamin B12 Injections) Bill

Presentation and First Reading (Standing Order No. 57)

Jane Hunt, supported by Peter Aldous and Anthony Mangnall, presented a Bill to provide that vitamin B12 injections may be sold, supplied or administered by a registered pharmacist without a prescription; and for connected purposes.

Bill read the First time; to be read a Second time on Friday 7 June, and to be printed (Bill 213).