Post Office Card Account

Debate between Steve Webb and Ian Paisley

Tuesday 16th December 2014 Commons Chamber

[Steve Webb]

My hon. Friend is absolutely right. There has been a sea change. Of course, nobody notices something that does not happen. For the past four years, we have not seen these mass organised closures. It was not just attrition, but at least two rounds of organised post office closures. This Government, despite difficult financial situations, have made it a priority to address that. Not only have we have invested in upgrading the network, but the post office local model means that people will be able access their cash on a Sunday morning if the shop is open, and that will be good for business. This is a seven-year contract, so it covers a very long period. The intention is to give the post office network breathing space to develop new products for the longer term.

[Ian Paisley (North Antrim) (DUP)]

This statement is very welcome. Will the Minister tell us how it will apply to the network in Northern Ireland and assure us that it will be proportionate across the whole of the United Kingdom?

[Steve Webb]

I am grateful to the hon. Gentleman. The social security administration system in Northern Ireland is a significant user of the Post Office card account, and we anticipate mirroring provision in Northern Ireland as well.

DWP: Performance

Debate between Steve Webb and Ian Paisley

Monday 30th June 2014 Commons Chamber

[Steve Webb]

It is a good job I have the transcript of what the hon. Lady said, which was “when we write to the Department…we only ever get replies from the correspondence unit.” When the Minister of State, Department for Work and Pensions, my right hon. Friend the Member for Hemel Hempstead (Mike Penning), who has responsibility for disabled people, rose to intervene, she said “I will give way; I haven’t had any letters from this one either.” We waved a letter that she had received, so I hope she will withdraw that remark.

Moving on to the substance of reform, we talked about the record of the two Governments on reform. Let us take the case of child maintenance. I want to read out what was said about child maintenance reform by the National Audit Office, which was quoted by the hon. Member for Stretford and Urmston. It said:

“So far, the reforms had cost £539 million for a scheme that had performed no better than its predecessor”.

Unfortunately, that is not our reform; that is Labour’s reform in 2006. That is what happened when Labour reformed child maintenance. The NAO said the scheme was no better than the one that went before, despite costing half a billion pounds. That is why we have to replace it with a new scheme. The hon. Member for Oldham East and Saddleworth (Debbie Abrahams) said that no doubt this one will go wrong. Actually, we have been running it quietly since 2012, phasing it in, learning the lessons from the other party and, as a result, the scheme is being highly effective. We already have record numbers of people being paid directly under the new scheme. Alongside major reform, we are getting more maintenance paid to more children than ever before. In other words, we are reforming, but not taking our eyes off the day job.

A number of Members mentioned the performance of Atos. As several of my hon. Friends pointed out, there is a bit of collective amnesia regarding who, in 2005, gave Atos a seven-year contract with a three-year option to renew. By last autumn, Labour was saying, “Let’s get rid of Atos; let’s sack it”, but that would have cost the taxpayer millions of pounds. Instead, we have terminated Atos’s contract in a managed way. My right hon. Friend the Minister with responsibility for disabled people has done that, as a result of which the taxpayer gets money and Atos begins to clear the backlog of the work that it has been doing.

As well as the changes that we are making to bring down the backlog on employment and support allowance—it has been said that it has come down significantly in the past couple of months—it is worth remembering that every one of the people in that backlog is getting benefit. It is sometimes made out that they are waiting for money, but they are currently receiving the assessment rate of ESA and incapacity benefit. Those figures relate to people who are getting benefit and are awaiting assessment.

Let me give the House some further examples of how we have been improving the service we deliver to the people who depend on our help. A year ago, the number of jobseeker’s allowance new claims dealt with in 10 days was 66%; now it is 90%. The number of ESA new claims dealt with in 10 days was 66%; now it is 80%. The number of appeals outstanding a year ago was 150,000; now it is 4,000. As my right hon. Friend the Secretary of State said, this is at a time when we are taking running costs out to make central Government more efficient.

A number of Members referred to the PIP. We are ensuring that the contractors, Atos and Capital, recruit more health care professionals to deal with the backlog. The number of appeals we are facing has fallen precipitously. It is an extraordinary fall in the number of people appealing against ESA decisions. Back in the first quarter of last year, we received 109,000 appeals against ESA decisions. In the first quarter of this year, it was 11,000. That is an 89% fall in the number of people claiming ESA who are appealing. The reason for that is that we, unlike Labour, are finding far more people eligible for benefit. Let me give the House the evidence for that claim. In late 2008, when Labour was undertaking work capability assessments, it was finding 64% of people fit for work. In the most recent quarter, we found not 64% but 27% fit for work. Far from it being this Government who are using the work capability assessment to throw sick people off benefit, it was the Labour party that used the WCA for that purpose.

During the debate, a number of Members said that we needed to make changes to the WCA, and that is what we have been doing as part of the Harrington review process. We have accepted about 50 recommendations. One reason why we are getting the number of people we are on to ESA and why we have a bigger proportion of people in the support group than ever before is that we have taken Labour’s failed WCA and reformed it to make it fairer. That is what a good Government does. We want to ensure that the right money goes to the right people.

[Ian Paisley]

Will the Minister take the opportunity tonight to make it abundantly clear from the Dispatch Box to all Members of this House that any concessions that the Government intend to make on welfare reform will be made as a result of arguments made in this place by Members who take their seats in this place, and that none will be made to a party that refuses to take its seats?

Pensions and Social Security

Debate between Steve Webb and Ian Paisley

Thursday 23rd February 2012 Commons Chamber

[Steve Webb]

There was indeed. My carefully structured speech is falling to ribbons. I was about to come to that achievement.

[Ian Paisley (North Antrim) (DUP)]

Although I understand the point about the real increase in the state pension from £102.15 to £107.45, I do not consider it something to be doing cartwheels about. In reality, it will not have a major impact on the lives of the elderly across this nation, especially given that just a few weeks ago, the House removed £100 from the winter fuel allowance. Effectively, the oldest pensioners are £50 a year worse off, not better off. I think that we have to get real. This is not enough.

[Steve Webb]

Let me address that issue directly. Any pensioner will say that the basic state pension is the most important thing to them: they like the winter fuel payment and they like the means-tested benefit—well, they do not always like it but it is valued by those who receive it—but a decent state pension has been the clarion cry of pensioners for decades. For 30 years, pensions have fallen, year on year, relative to earnings, and consequently the ability of the basic state pension to do its job of replacing earnings has been falling for 30 years. We have reversed that.

The pension will now rise at least in line with earnings, but in years such as this, when price rises are higher than earnings increases, it will rise by more. So the position of pensioners relative to people in work has been improved by this uprating statement. Can we go further? Yes. And we will, because under the triple lock, over a typical retirement, someone retiring this year will gain £13,000 of retirement pension over and above RPI. Can we fix 30 years of decline in a single year? No, of course not, but we can focus the money on the thing that pensioners value the most—the basic state pension.

As I have mentioned, with the triple guarantee protecting the value of the basic state pension in the longer term, the average pensioner retiring this year on a full—I should have said that—pension will gain about £13,000 compared to the old price link.

I shall turn to the additional state pensions, which are commonly referred to as SERPS—state earnings-related pension scheme. In April 2010, just before the start of this Parliament, the uprating was based on the year to September 2009, when RPI was negative. That means that in April 2010 the previous Government froze SERPS—I assume they thought that pensioners had not experienced inflation the preceding year. In April 2011, however, we increased SERPS by 3.1%, and this year SERPS, as well as the basic state pension, will rise by the full 5.2%. That means that the total state pension increase for someone with a full basic pension and average additional pension will be around £6.70 a week, or £348 a year.

When it comes to the standard minimum guarantee in pension credit, the legislation requires only that an increase be at least in line with the growth in average earnings, so that over the long term the poorest pensioners see their incomes rise in line with the income of the working-age population. As my hon. Friend the Member for North East Hertfordshire (Oliver Heald) said, however, this year the relevant earnings index stood at just 2.8%. We judged it unacceptable for the poorest pensioners on the guarantee credit to receive the smallest cash increase of all. Our aim was to ensure that the poorest pensioners received an increase in line with the cash increase to the basic state pension.

As a result, the order increases the single person’s rate of the standard minimum guarantee by £5.35, taking it to £142.70 per week from April 2012. To help manage expenditure, we have funded the above-earnings increase to the standard minimum guarantee by increasing the savings credit threshold, which means that those with higher levels of income could see less of an increase. However, given the increase to the basic state pension, no one should have a lower weekly income as a result of uprating. This approach enables us to target resources for the poorest pensioners on the guarantee credit.

I shall turn briefly to working-age benefits. The coalition will ensure that the value of other social security benefits is maintained, through a 5.2% rise, even in these tough economic times. That means, for disabled people above and below pension age, through disability living allowance and attendance allowance, an increase of 5.2%; for people of working age who are not fit for work, through employment and support allowance, an increase of 5.2%; and for people who have lost their job through no fault of their own, through jobseeker’s allowance, an increase of 5.2%. These increases will ensure that the most vulnerable people in society are protected and that those looking for work get the support they need to move into the labour market.

The order gives real support to protect people against price increases. At a time when the nation’s finances are under severe pressure, the Government will spend an extra £6.6 billion in 2012-13 to protect people against cost of living increases. I cannot help observing that, if someone spends too much time in the DWP, lots of zeros tend to make them glaze over, but this is £6.6 billion of help for some of the most vulnerable people in the country: £4.5 billion more on pensioners; over £1 billion more on disabled people and their carers; and over £1 billion more on people unable to work through sickness or unemployment.

We have protected the triple lock, thereby securing the largest ever cash rise in the basic state pension; we have uprated the pension credit so that the poorest pensioners benefit from the triple lock; and we have uprated working age benefits by 5.2%, thereby protecting the real incomes of the poorest. I have outlined the coalition Government’s firm commitment to ensuring that even in these difficult times no one is left behind, and I commend these orders to the House.

Pensioners and Winter Fuel Payments

Debate between Steve Webb and Ian Paisley

Tuesday 22nd November 2011 Commons Chamber

[Steve Webb]

Perhaps I was not explaining myself clearly. There is a whole raft of things that we are doing precisely because low-income households cannot afford the large capital costs of insulation. There is the green deal, the letters that we are sending about subsidised insulation, cavity wall insulation and so on, and the measures that we require the energy companies to take under the carbon emissions reduction target, the CERT scheme. There is a whole raft of things that we are doing, precisely because of the point that the hon. Gentleman makes, which subsidises insulation. It is perhaps a misnomer to talk about that as being long term. Someone’s house can be insulated tomorrow, which will mean savings on their heating bills. It will take a long time to work through the whole housing stock, but that has an immediate and beneficial impact on people today. Perhaps “long term” was not quite the right phrase.

[Ian Paisley (North Antrim) (DUP)]

rose—

[Steve Webb]

Will the hon. Gentleman forgive me? I know that he is responding to the debate, so he will have the chance to make the points that he wants to make shortly.

I entirely accept that the decision about whether to carry on with Labour’s planned cuts in the winter fuel payment and cold weather payment was a difficult one. We could have gone ahead with both those cuts, which would still have left us having to find £70 billion to £80 billion of deficit reduction, but we took the view that we should target those most in need through the cold weather payment scheme. I am proud that we reversed that cut; that we found the money to pay the large number of cold weather payments that we did in Northern Ireland last year. But the long-term solution to this has not got to be £1 a week either way on the winter fuel payment; it has got to be home energy efficiency and decent incomes for pensioners, both today and in the long term. It has got to be making sure that people are not wasting their money paying high energy bills, but that their homes are kept warm. One of the striking things about the issue of excess winter deaths is that in many Scandinavian countries, which have much colder climates than we do, they do not have such a thing as excess winter deaths, simply because the homes are built to a decent standard to begin with.

There is a broad agenda here well beyond the rate of one particular social security benefit, but I can say to the House that we are absolutely committed to tackling fuel poverty. The reverse of the planned cut in the cold weather payment is one of the things that we have done, but I hope that I have given the House a feel for many of the other measures that we are taking that will tackle the issue not just for this winter but for the long term as well.