Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, whether he has made an estimate of the numbers of consumers switched to prepayment meters without consultation in 2022.

The Department does not collect this data. Moving a customer to a prepayment meter without consultation is a breach of Ofgem’s regulation and should be reported. Ofgem rules set out clear guidance on how suppliers need to consult customers before switching them to prepayment meters, and the processes suppliers have to go through before such a switch.