Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what discussions he has had with the Secretary of State for Work and Pensions on eligible persons not receiving the Warm Home Discount because of delays to documents being sent to energy suppliers by that Department.

Over 90% of households eligible for a Warm Home Discount rebate this year were identified through data matching and received their rebates automatically from their energy supplier.

The Government is aware of delays affecting some households’ rebates. This primarily affects customers who submitted their claim for a rebate via correspondence or where additional information was needed about a customer’s claim. These claims are being processed as quickly as possible.