Department for Work and Pensions: Maladministration

(asked on 19th April 2024) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department has taken to reduce the costs of error in the last three financial years.


Answered by
Paul Maynard Portrait
Paul Maynard
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 24th April 2024

We are committed to tackling both fraud and error. DWPs quality assurance framework plays an important role in identifying common errors which contribute to over and underpayments. In addition, the department and HMRC has committed to provide assurance this winter over the integrity of the National Insurance records and how they interact with DWP’s benefit system.

The Department launched a robust plan to drive down fraud and error from the benefits system, alongside investment of £900 million that will deliver £2.4 billion of savings by the end of 2024/25. This plan includes proposed powers to require the transfer of data from third-parties, which has been introduced as part of the Data Protection and Digital Information Bill (No.2). This legislation is forecast to save up to an additional £600m over the Treasury scorecard period.

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