Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, if she will make an assessment of the adequacy of gas and electricity suppliers' licence obligation to inspect their customers’ meters.

Licensing is matter for the expert independent regulator, Ofgem. Licence conditions require that a customer’s bill is based on the best available metering information, and that where a supplier visits a customer’s premises, staff are properly trained to carry out such visits safely and effectively. Suppliers must take all reasonable steps to obtain meter readings at least annually.