MyCPS: Complaints
(asked on 3rd November 2022) - View Source
Question to the Cabinet Office:
To ask the Minister of the Cabinet Office, how many complaints have been logged regarding poor service from MyCSP.
This question was answered on 9th November 2022
In the last 12 calendar months (between 1 November 2021 and 31 October 2022), MyCSP have resolved 195 complaints relating to MyCSP’s service.
During the same period, the Scheme Manager, Cabinet Office, logged 231 instances of a concern relating to MyCSP.