SI explanatory text
Section 64(2) of the Renters’ Rights Act 2025 (c. 26) (“the Act”) provides that a landlord redress scheme is a scheme which, firstly, provides for a complaint made by or on behalf of a prospective, current or former residential tenant against a private rented sector landlord, who is a member of the scheme to be independently investigated and determined by an independent individual and, secondly, is either approved or designated by the Secretary of State.