Asked by: Stephanie Peacock (Labour - Barnsley East)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what proportion of his Department’s (a) advertising and (b) marketing expenditure was on (i) local newspapers in print and online, (ii) national newspapers in print and online, (iii) social media, (iv) search engines, (v) broadcast and on-demand television and (vi) other channels in the most recent year for which data is available.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
The Department for Work and Pensions delivers a range of campaigns which are essential in ensuring that vulnerable people and pensioners are aware of the financial support that they are eligible for.
Appropriate advertising is a key government approach to ensure that target audiences receive the correct information and the media channels used are selected based upon their potential impact and cost, ensuring value for money for the taxpayer.
The figures provided in the table below show the percentage of the total spend for each advertising channel during 2023/24.
Channel | % of spend |
National and local newspaper print | 15 |
Digital display | 5 |
Social media | 25 |
Search engines | 5 |
Broadcast and on-demand television | 10 |
Radio and digital audio | 30 |
Out of home | 10 |
Asked by: Angela Eagle (Labour - Wallasey)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to the report by the National Audit Office entitled Department for Work and Pensions Accounts 2022-23, published on 6 July 2023, whether his Department has taken recent steps to amend the methodology it uses to estimate the financial impact of its counter-fraud activities.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
We review the methodology as part of publishing our annual accounts each year and will report on any agreed changes in the Annual Report and Account 2023/24 expected to be published in Summer 2024, following discussion with National Audit Office.
Asked by: Alison McGovern (Labour - Wirral South)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what estimate he has made of the total cost to the public purse of the Verify Earnings and Pensions Alerts service since it was introduced.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
The information requested is not held centrally and to collate it would incur disproportionate costs.
Asked by: Alison McGovern (Labour - Wirral South)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether he is taking steps to ensure that his Department's (a) policy and (b) guidance is (i) trauma-informed and (ii) co-produced with lived-experience experts.
Answered by Mims Davies - Minister of State (Department for Work and Pensions)
The DWP is committed to being a more Trauma Informed organisation. We have a dedicated programme which will integrate the six key pillars of the approach as defined by the Office for Health Improvements and Disparities (December, 2022) which are safety, trustworthiness, choice, empowerment, collaboration and cultural consideration. Our programme looks at these six pillars within the contexts of application to our colleagues, our customers, our culture, and the context of our interaction- whether that is a physical, telephony, digital or postal interaction. We are learning from best practice demonstrated by organisations such as NHS Education Scotland, Work Services Australia and the Wales ACES Hub to shape the future prioritisation of this work.
The integration programme is in its early phases, and we appreciate that it will take time to realise the benefits of changes we implement. We are learning from the continued progress of leaders in the field including programmes such as the Scottish National Trauma Transformation Programme. We recognise that an important aspect of many programmes is policies and procedures and intend to replicate this focus within our own work whilst recognising that the programme does not seek to change what the department does, instead we are impacting how we do this, which will extend to supporting our policy development.
We recognise that any truly trauma informed system is shaped by lived experience experts and we fundamentally believe in the co-production of this programme. This is why we have an extensive network of diverse internal and external stakeholders who are engaged in shaping the programme through ongoing forums and insight activity. We are also currently collaborating with the University of Salford on research which explores how trauma informed the department is through conversations with customers, colleagues and external stakeholders. The outcome of this research will help to shape the future priorities of the programme. Finally, we are currently exploring how we establish our own co-production forums for the programme taking advice from expert stakeholders to ensure we create a safe, empowering space for lived experience experts to whilst establishing trust in the ongoing aims and progress of the programme.
Asked by: Alison McGovern (Labour - Wirral South)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment he has made of the effectiveness of the Universal Support pilot schemes.
Answered by Mims Davies - Minister of State (Department for Work and Pensions)
Universal Support is being delivered in two phases. The expansions to Individual Placement and Support in Primary Care (IPSPC) and the Work and Health Programme (WHP Pioneer) are being rolled out for phase one of the service. The aim of phase one is to provide help to up to 50 thousand more disabled people and those with health conditions who want to work, while learning more lessons about how to scale up support for these groups.
WHP Pioneer data will start to be published from May 2024. We are committed to publishing IPSPC programme data in due course. The interim and final evaluation reports for Universal Support Phase 1 covering WHP Pioneer and IPSPC will also be published.
Asked by: Alison McGovern (Labour - Wirral South)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many (a) additional work coaches and (b) additional hours of work coach time have been allocated to jobcentres to administer the Additional Jobcentre Support pilot.
Answered by Jo Churchill - Minister of State (Department for Work and Pensions)
The pilot is being delivered using existing Jobcentre resource.
Asked by: Owen Thompson (Scottish National Party - Midlothian)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many staff have been trained in disability awareness in (a) his core Department and (b) Jobcentres in each of the last three years.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
The Department is unable to provide the information you seek within the appropriate cost limit as you have asked for information that is contained across a wide range of learning journeys.
All staff new to DWP undergo mandatory learning followed by role specific learning, this encompasses vulnerabilities and complex needs training which is threaded throughout learning. Staff continue to build on this in the workplace through accessing policy guidance and point of need learning products.
Please refine your request, for example to mandatory learning to enable data to be provided.
Asked by: Alison McGovern (Labour - Wirral South)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many Carer’s Allowance cases his Department pursued for overpayments of (a) between (i) £500 and £999.99 and (ii) £1,000 and £2,000 and (b) more than £2,000 in 2023-24.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
We recognise the significant contribution of carers to supporting those most in need, which is why we have increased Carer's Allowance by almost £1,500 since 2010.
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer’s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.
Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.
Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer’s Allowance expenditure.
The information requested has been provided in the table below.
Value Grouping | Volume of new overpayments of Carer’s Allowance in 23/24 |
£500.00 - £999.99 | 11.9k |
£1000.00 - £2000.00 | 13.2k |
More than £2000.00 | 6.8k |
Total | 31.9k |
The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.
Asked by: Angela Eagle (Labour - Wallasey)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what recent estimate he has made of the financial impact of his Department's counter-fraud activities in the 2023-24 financial year.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
DWP will publish details of the Department’s counter-fraud activities in the Annual Report and Accounts for financial year 23/24, expected to be published in Summer 2024.
Asked by: Rachael Maskell (Labour (Co-op) - York Central)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether he has made an assessment of the potential implications for his policies of the recommendations of Child of the North APPG's report entitled Children in Care in the North of England, published on 17 April 2024.
Answered by Mims Davies - Minister of State (Department for Work and Pensions)
DWP recognises the challenges care leavers face as they move out of the care system and has in place a series of easements aimed at simplifying and improving their interaction with the benefit system. In addition to the intensive tailored support the Youth Offer provides for young people with additional barriers to work, we are working with employers through the Care Leaver Covenant to help care leavers find more employment opportunities; and with DfE to ensure care leavers can access the right skills, opportunities and wider support, to move towards sustained employment and career progression.
Furthermore, to help achieve the missions set out in the Department for Education’s response to the independent review of children’s social care 'Stable Homes, Built on Love' DWP has already committed to proactively explore additional easements to enhance the support offer for care leavers and work with DfE officials to explore how to improve transition for care leavers entering the benefit and employment support system.
The Government is committed to supporting families on lower incomes and expects to spend around £306bn through the welfare system in Great Britain in 2024/25 including around £138bn on people of working age and children. We have uprated working age benefits by 6.7% and raised the Local Housing Allowance rates to the 30th percentile of local market rents, benefiting 1.6 million low-income households.
We have consistently set out a sustainable, long-term approach to tackling child poverty based on evidence about the important role of work, particularly where it is full-time, in substantially reducing the risk of child poverty. The latest statistics show that in 2022/23, children living in workless households were over 6 times more likely to be in absolute poverty (after housing costs) than those where all adults work. This is why, with over 900,000 vacancies across the UK, our focus is firmly on supporting people into and to progress in work.