We are the department for economic growth. We support businesses to invest, grow and export, creating jobs and opportunities across the country.
Oral Answers to Questions is a regularly scheduled appearance where the Secretary of State and junior minister will answer at the Dispatch Box questions from backbench MPs
Other Commons Chamber appearances can be:Westminster Hall debates are performed in response to backbench MPs or e-petitions asking for a Minister to address a detailed issue
Written Statements are made when a current event is not sufficiently significant to require an Oral Statement, but the House is required to be informed.
Department for Business and Trade does not have Bills currently before Parliament
A Bill to make provision to amend the law relating to employment rights; to make provision about procedure for handling redundancies; to make provision about the treatment of workers involved in the supply of services under certain public contracts; to provide for duties to be imposed on employers in relation to equality; to amend the definition of “employment business” in the Employment Agencies Act 1973; to provide for the establishment of the School Support Staff Negotiating Body and the Social Care Negotiating Bodies; to amend the Seafarers’ Wages Act 2023; to make provision for the implementation of international agreements relating to maritime employment; to make provision about trade unions, industrial action, employers’ associations and the functions of the Certification Officer; to make provision about the enforcement of legislation relating to the labour market; and for connected purposes.
This Bill received Royal Assent on 18th December 2025 and was enacted into law.
A Bill to make provision about the marketing or use of products in the United Kingdom; about units of measurement and the quantities in which goods are marketed in the United Kingdom; and for connected purposes.
This Bill received Royal Assent on 21st July 2025 and was enacted into law.
A Bill to make provision about powers to secure the continued and safe use of assets of a steel undertaking.
This Bill received Royal Assent on 12th April 2025 and was enacted into law.
e-Petitions are administered by Parliament and allow members of the public to express support for a particular issue.
If an e-petition reaches 10,000 signatures the Government will issue a written response.
If an e-petition reaches 100,000 signatures the petition becomes eligible for a Parliamentary debate (usually Monday 4.30pm in Westminster Hall).
Limit the sale of fireworks to those running local council approved events only
Sign this petition Gov Responded - 18 Nov 2025 Debated on - 19 Jan 2026Ban the sale of fireworks to the general public to minimise the harm caused to vulnerable people and animals. Defenceless animals can die from the distress caused by fireworks.
I believe that permitting unregulated use of fireworks is an act of wide-scale cruelty to animals.
Fireworks killed our mum, Josephine Smith.
Her home was attacked using fireworks. We believe the use of fireworks after sale to the public cannot be policed.
We think all displays should be licensed and sales limited to licence holders only.
The UK’s framework for occupational regulation upholds public protection, while ensuring regulatory burdens on industry are proportionate. Although the locksmithing profession is not subject to statutory regulation, several self-regulating trade associations and accreditation schemes exist within the industry and provide training, conduct criminal record checks, and inspect their members.
The government keeps the occupational regulation regime under review and continues to monitor any concerns raised by the public or the industry, including those related to locksmithing.
The Cabinet Office are inviting the public to have their say in the upcoming consultation as we develop a safe, secure, and inclusive system for the UK. No final decisions will be made until after the consultation, including the level of any contribution from the Department for Business and Trade’s budgets towards the scheme.
The department has not made any such assessment as we believe current liability provisions are clear. When a consumer purchases a product, the contract is with the seller, not the delivery company. Under the Consumer Rights Act 2015, the seller is responsible for delivery of goods bought online until they are in the consumer’s possession.
In addition, under the Digital Markets, Competition & Consumers Act 2024, an invitation to purchase is between the trader and consumer, and traders must not mislead consumers about delivery arrangements.
Employment status is not a choice: it depends on the reality of the relationship between an individual and their employer. Individuals working for delivery companies may be employees, limb (b) workers, or self-employed. As private sector businesses, delivery companies are responsible for determining the engagement models that best suit their operations, provided they comply with the law.
While the Government recognises temporary or self-employed arrangements can provide valued flexibility, we also recognise concerns regarding exploitation of the current employment status framework and will consult on addressing these as soon as possible.
The Government remains committed to the transition to Zero Emission Vehicles, and to making sure the transition works for industry. That is why we introduced significant changes to the ZEV Mandate last year, allowing for greater flexibility in meeting the targets. We have also committed £4 billion in funding for DRIVE35, which is the biggest government investment in our automotive sector in decades. In addition, we are investing an additional £1.3 billion in the Electric Car Grant.
The third statutory review covering the period 1 April 2022 – 31 March 2025 is in progress and the government’s report will be published as soon as practicable. My officials are currently analysing the evidence collected from last year’s call for evidence and from other publicly available sources. Stakeholder responses to the call for evidence have greatly assisted my officials in identifying emerging themes and are further informing the review’s content. I am grateful for the helpful input provided by stakeholders and will continue to engage with them in taking forward the conclusions to the review.
No recent formal assessment of the fireworks legislation has been made including whether further restrictions on sales and use would fuel illegal trade or whether the 120 dB noise limit for consumer firework is sufficient.
I launched a public campaign on fireworks safety in October, just ahead of the fireworks season. Ensuring that these materials were shared widely helped to increase their impact. The campaign featured new guidance for those running community fireworks events, as well as social media materials that emphasised the risks associated with the misuse of fireworks.
To inform any future decisions in relation to the regulation of fireworks, I will engage with businesses, consumer groups and charities to gather evidence on the issues and impacts of fireworks. The safety of the public and the impact on people, animals and property will be central in decisions on how the Government proceeds in relation to the regulation of fireworks.
No recent formal assessment of the fireworks legislation has been made including whether further restrictions on sales and use would fuel illegal trade or whether the 120 dB noise limit for consumer firework is sufficient.
I launched a public campaign on fireworks safety in October, just ahead of the fireworks season. Ensuring that these materials were shared widely helped to increase their impact. The campaign featured new guidance for those running community fireworks events, as well as social media materials that emphasised the risks associated with the misuse of fireworks.
To inform any future decisions in relation to the regulation of fireworks, I will engage with businesses, consumer groups and charities to gather evidence on the issues and impacts of fireworks. The safety of the public and the impact on people, animals and property will be central in decisions on how the Government proceeds in relation to the regulation of fireworks.
No recent formal assessment of the fireworks legislation has been made including whether further restrictions on sales and use would fuel illegal trade or whether the 120 dB noise limit for consumer firework is sufficient.
I launched a public campaign on fireworks safety in October, just ahead of the fireworks season. Ensuring that these materials were shared widely helped to increase their impact. The campaign featured new guidance for those running community fireworks events, as well as social media materials that emphasised the risks associated with the misuse of fireworks.
To inform any future decisions in relation to the regulation of fireworks, I will engage with businesses, consumer groups and charities to gather evidence on the issues and impacts of fireworks. The safety of the public and the impact on people, animals and property will be central in decisions on how the Government proceeds in relation to the regulation of fireworks.
There are currently no plans to adopt a model similar to the Fireworks and Pyrotechnics Act (Scotland) 2022 on a UK-wide basis.
I recently met with Siobhian Brown MSP, Minister for Victims and Community Safety in the Scottish Government to understand the impact of changes made in Scotland. In addition to this meeting, I will engage with businesses, consumer groups and charities to gather evidence on the issues and impacts of fireworks. The safety of the public and the impact on people, animals and property will be central in decisions on how the Government proceeds in relation to the regulation of fireworks.
Directors were not required to verify their identities by 18 November 2025. This date marked the start of a 12-month transition period during which existing directors must verify their identities by providing their personal code with the relevant companies' confirmation statement. This could only be done after the start of the transition period. The deadline for filing the confirmation statement determines the deadline for verification for existing directors. No significant decrease in the timeliness of confirmation statement filings has been observed.
Companies House continuously seeks feedback from its customers and is providing focussed support to those required to verify.
On 21 October 2025, the Government launched a business questionnaire, ‘Unlocking Business: reform driven by you’, to gather feedback from UK businesses to identify outdated, duplicative, or disproportionate regulations and regulatory practices that hinder growth and innovation. The questionnaire concluded on 16 December 2025, and the responses are now being analysed by officials in the Department for Business and Trade. These will help to inform our Regulation for Growth programme going forward and we will publish our overall findings in due course
The Government is responsible for setting statutory minimum wage rates which provide consistency and clarity for all employers and workers operating across different locations and different sectors. When it comes to sector-based policy, we are currently working to deliver the first Fair Pay Agreement process for adult social care in England, which will see sector representatives negotiate pay, terms and conditions for the sector.
Based on the lessons learned from this, officials will carefully consider any future sectors where such arrangements may be relevant.
The Department for Business and Trade has not considered this. The private sector is responsible for determining any specific training their employees require, although under the Health and Safety at Work etc Act 1974, employers have a duty to ensure their employees receive adequate information, instruction, and training to ensure the health and safety of their employees.
The Act and its relevant statutory provisions only apply to the self-employed where their work activity poses a risk to the health and safety of others. The requirement for delivery drivers to be licensed falls to the Driver and Vehicle Licensing Agency (DVLA) and Police.
UK product safety regulations require that all consumer products placed on the market must be safe. The Electrical Equipment (Safety) Regulations 2016 place responsibilities on importers of electrical products to ensure their safety and compliance with the law. The Office for Product Safety and Standards and Local Authority Trading Standards enforce these laws and can require the removal of non-compliant or unsafe products from supply. While standards can be designated by Government as a voluntary route for businesses to demonstrate compliance with the law, businesses remain responsible for ensuring products comply with the full regulatory requirements.
My department works closely with hospitality businesses to assess impact of rising operating costs across energy, staffing, compliance and taxation.
This includes regular engagement with the sector, including through the Hospitality Sector Council which provides a formal forum to co-create solutions to pressures facing the industry.
We also maintain regular engagement with trade bodies such as UKHospitality and the British Beer and Pub Association, as well as colleagues across government, to ensure that policy decisions are informed by the latest evidence and genuinely support the sector’s long-term stability.
The Government recognises that independent breweries are essential to the diversity and character of our pubs. We have conducted a review of the beer market to determine whether there are any structural barriers preventing small breweries, the findings from which are currently being considered by ministers.
We’ve introduced a Hospitality Support Scheme to co-fund projects aligned with Department for Business & Trade and Hospitality Sector Council priorities, such as supporting initiatives like investing £440,000 to help rural pubs diversify as community hubs, delivered with Pub is The Hub to unlock over 40 stalled projects.
We also maintain regular engagement with trade bodies such as Society of Independent Brewers, as well as colleagues across government, to ensure that policy decisions are informed by the latest evidence and genuinely support the sector’s long-term stability.
The Government recognises that independent breweries are essential to the diversity and character of our pubs. We have conducted a review of the beer market to determine whether there are any structural barriers preventing small breweries, the findings from which are currently being considered by ministers.
We’ve introduced a Hospitality Support Scheme to co-fund projects aligned with Department for Business & Trade and Hospitality Sector Council priorities, such as supporting initiatives like investing £440,000 to help rural pubs diversify as community hubs, delivered with Pub is The Hub to unlock over 40 stalled projects.
We also maintain regular engagement with trade bodies such as Society of Independent Brewers, as well as colleagues across government, to ensure that policy decisions are informed by the latest evidence and genuinely support the sector’s long-term stability.
The Department for Business and Trade welcomes the 250th anniversary of the publication of Adam Smith’s The Wealth of Nations but has no wider plans to commemorate this.
The landmark UK-India trade deal includes chapters on labour, gender, environment and anti-corruption. In common with most free trade agreements it enables the two partners to discuss important matters including human rights on a regular basis. It is not our only means of advancing concerns.
The British High Commission in New Delhi and our network across India track human rights across the country. We engage Indian stakeholders on a range of human rights matters, working with Union and State Governments, and with civil society.
My Department is committed to supporting British exporters, including by ensuring they can trade under CPTPP terms with Canada as soon as possible.
UK businesses will benefit from the CPTPP Customs Chapter, which promotes efficient, consistent, transparent, and predictable customs procedures, while also allowing Parties to maintain effective customs control. CPTPP members have also committed to updating and enhancing the customs Chapter, as set out within the General Review Report in the CPTPP Ministerial Joint Statement, November 2025.
These enhancements will apply to the UK-Canada relationship once CPTPP enters into force between our countries, which should be later this year.
Businesses will benefit from better trade terms with Canada once they ratify our CPTPP accession, which should happen later this year. Canada began its ratification legislative process last September, and it is making good progress through their Parliament.
My Department is helping businesses take advantage of the opportunities offered by CPTPP through engagement, guidance, and practical support, and we will share detailed guidance on Canada at entry into force. The Government will continue to work with our Canadian counterparts to reduce barriers and enable businesses in both countries to reap the benefits offered by CPTPP.
Ministers and officials have discussions with Royal Mail on a regular basis in its capacity as the universal service provider.
In November, I met the CEOs of Royal Mail and International Distribution Services and raised concerns about Royal Mail's performance. They reported continued targeted action to improve reliability. I will continue to raise concerns with Royal Mail if quality of service does not improve.
Ofcom, as the independent regulator of postal services has told Royal Mail it must urgently publish and implement a credible plan that delivers major and continuous improvement.
The government does not collect or hold this information. Ofcom, as the independent regulator of postal services, monitors Royal Mail’s provision of the universal service and has powers to investigate and take enforcement action if Royal Mail fails to achieve its performance targets as appropriate, taking account of all relevant factors.
This government believes that strong trade unions are essential for tackling insecurity, inequality, discrimination, enforcement, and low pay.
Through the Employment Rights Act 2025, we are introducing a new duty on employers to inform workers of their right to join a union and simplifying the statutory recognition trade union process, so that working people have a more meaningful right to organise through trade unions should they choose to do so. These measures affect all those in an employment relationship, including delivery company workers who meet the worker status criteria.
I will continue to engage with businesses, consumer groups and charities to gather evidence on fireworks-related issues. I also recently met with the Scottish Government, and a number of MPs to discuss fireworks policy and hope to meet with the Fireworks Impact coalition in the near future.
The insights from these discussions, as well as other evidence gathered on the impact of fireworks will guide future action.
The Government currently has no plans to consider regulating pub owning companies with less than 500 tied tenants, or to regulate breweries. Pub owning businesses that don’t meet the qualifying threshold for the Pubs Code can, however, join a voluntary scheme administered by the Pub Governing Body. This scheme, also known as the Voluntary Pubs Code, provides signatories with a dispute resolution service and fair methods of determining rent by an independent expert.
In line with the commitment made between our Prime Ministers in June 2025, the UK-Canada Economic and Trade Working Group met over the course of last year in order to identify ways in which the UK and Canada can deepen cooperation, tackle market access barriers and grow our bilateral trading relationship, which was worth £30bn in the 12 months to June 2025.
The joint report for Prime Ministers itself is subject to ongoing discussions with the Government of Canada, and will be finalised in due course.
In 2024, the UK exported 77% of the cars it produced, and non zero emissions cars can continue to be sold internationally beyond 2030.
The Department engages regularly with the Trade Remedies Authority (TRA), including on matters related to steel product categories. The UK’s trade remedies system is industry led, and we encourage bright steel bar and bright drawing businesses to raise any concerns directly with the TRA. In the 2021 transition review, the TRA determined that category 27 (bright steel bar) did not meet the threshold for serious injury required to justify safeguard continuation; no subsequent evidence has been submitted to support reinstatement.
The Department continues to closely monitor market trends and actively engage with the steel industry to identify and address any significant developments affecting producers and supply chains. The Department will ensure industry views are considered as part of any formal procedure undertaken by the TRA with respect to bright steel bar and associated raw materials
In order to assess regulations as they affect business, the department employs a number of methodologies and draws on data from a wide variety of internal and external sources. We have not identified any data gaps that limit the Department’s ability to assess regulations. For example, in order to estimate the benefits of removing trade-related barriers facing UK exporters, the Department uses a methodology which is published on Gov.UK and continuously reviewed to ensure that it remains effective and proportionate, including consideration of any data challenges.
In line with the commitment made between our Prime Ministers in June 2025, the UK-Canada Economic and Trade Working Group met over the course of last year in order to identify ways in which the UK and Canada can deepen cooperation, tackle market access barriers and grow our bilateral trading relationship, which was worth £30bn in the 12 months to June 2025.
The Working Group has identified a number of priority bilateral workstreams for 2026, including updating the UK-Canada Trade Continuity Agreement’s Rules of Origin, and deepening cooperation on critical minerals, carbon border measures, economic security, and defence procurement and trade.
The joint report for Prime Ministers itself is subject to ongoing discussions with the Government of Canada, and will be finalised in due course.
In line with the commitment made between our Prime Ministers in June 2025, the UK-Canada Economic and Trade Working Group met over the course of last year in order to identify ways in which the UK and Canada can deepen cooperation, tackle market access barriers and grow our bilateral trading relationship, which was worth £30bn in the 12 months to June 2025.
The Working Group has identified a number of priority bilateral workstreams for 2026, including updating the UK-Canada Trade Continuity Agreement’s Rules of Origin, and deepening cooperation on critical minerals, carbon border measures, economic security, and defence procurement and trade.
The joint report for Prime Ministers itself is subject to ongoing discussions with the Government of Canada, and will be finalised in due course.
In line with the commitment made between our Prime Ministers in June 2025, the UK-Canada Economic and Trade Working Group met over the course of last year in order to identify ways in which the UK and Canada can deepen cooperation, tackle market access barriers and grow our bilateral trading relationship, which was worth £30bn in the 12 months to June 2025 .
The Working Group has identified a number of priority bilateral workstreams for 2026, including updating the UK-Canada Trade Continuity Agreement’s Rules of Origin, and deepening cooperation on critical minerals, carbon border measures, economic security, and defence procurement and trade.
The joint report for Prime Ministers itself is subject to ongoing discussions with the Government of Canada, and will be finalised in due course.
We have not made such specific assessments, however we are keen to progress a UK Deposit Return Scheme and are currently evaluating the Welsh Government's proposal for an exclusion from the UK Internal Market Act as set out in the UK Internal Market Act Review published in July 2025.
As part of that process we have been engaging with stakeholders to gather evidence and feedback on the impact of the Welsh Government proposal on the UK internal market.
We have not made such specific assessments, however we are keen to progress a UK Deposit Return Scheme and are currently evaluating the Welsh Government's proposal for an exclusion from the UK Internal Market Act as set out in the UK Internal Market Act Review published in July 2025.
As part of that process we have been engaging with stakeholders to gather evidence and feedback on the impact of the Welsh Government proposal on the UK internal market.
The Government is committed to tackling forced labour in UK and global supply chains and ensuring that UK businesses are not complicit in human rights abuses. A range of existing measures already support this, including the Procurement Act 2023, Overseas Business Risk guidance, and the Modern Slavery Act 2015. The review launched in the Trade Strategy into the UK’s approach to responsible business conduct focuses on tackling human rights and labour abuses and environmental harms in global supply chains. It will assess effectiveness of the UK’s current regime and the merits of alternative measures to support responsible business practices.
The Government continues to closely monitor market trends, including for categories 1A, 12A, 12B and 16, to ensure UK manufacturers retain reliable access to appropriate feedstock. We are exploring a range of options to support the UK steel industry and ensure security of supply beyond the expiry of the Safeguard in June this year. We will share more information in due course.
In 2021, the Trade Remedies Authority (TRA) conducted a transition review of the steel safeguard measure which is applied via tariff-rate quotas. The TRA recommended maintaining protections on steel categories only where justified; bright steel bar (category 27) was among the product categories where evidence did not support continuation of the safeguard. The Secretary of State at the time accepted the TRA’s recommendation.
The UK’s trade remedies system is industry led. Where UK industry believe they are being injured, or there is the threat of injury, from unfair foreign trade practices, I encourage UK industry to engage directly with the TRA. I am not aware of any current applications to the TRA from category 27 producers.
The Department continues to closely monitor market trends and engage with the steel industry to identify and address any significant developments affecting producers and supply chains. The sector is facing a challenging and uncertain global landscape due to significant steel overcapacity. We are therefore developing robust new measures in light of the steel safeguard expiring at the end of June 2026.
In 2021, the Trade Remedies Authority (TRA) conducted a transition review of the steel safeguard measure which is applied via tariff-rate quotas. The TRA recommended maintaining protections on steel categories only where justified; bright steel bar (category 27) was among the product categories where evidence did not support continuation of the safeguard. The Secretary of State at the time accepted the TRA’s recommendation.
The UK’s trade remedies system is industry led. Where UK industry believe they are being injured, or there is the threat of injury, from unfair foreign trade practices, I encourage UK industry to engage directly with the TRA. I am not aware of any current applications to the TRA from category 27 producers.
The Department continues to closely monitor market trends and engage with the steel industry to identify and address any significant developments affecting producers and supply chains. The sector is facing a challenging and uncertain global landscape due to significant steel overcapacity. We are therefore developing robust new measures in light of the steel safeguard expiring at the end of June 2026.
In 2021, the Trade Remedies Authority (TRA) conducted a transition review of the steel safeguard measure which is applied via tariff-rate quotas. The TRA recommended maintaining protections on steel categories only where justified; bright steel bar (category 27) was among the product categories where evidence did not support continuation of the safeguard. The Secretary of State at the time accepted the TRA’s recommendation.
The UK’s trade remedies system is industry led. Where UK industry believe they are being injured, or there is the threat of injury, from unfair foreign trade practices, I encourage UK industry to engage directly with the TRA. I am not aware of any current applications to the TRA from category 27 producers.
The Department continues to closely monitor market trends and engage with the steel industry to identify and address any significant developments affecting producers and supply chains. The sector is facing a challenging and uncertain global landscape due to significant steel overcapacity. We are therefore developing robust new measures in light of the steel safeguard expiring at the end of June 2026.
Steel is a high priority for this Government. We have worked closely with industry on potential impacts and their needs in terms of EU market access and are now engaging closely with the EU to make the case. We expect the EU to honour the UK-EU Trade and Cooperation Agreement.
The UK will always defend its critical steel industry where required, and we want to work with our closest allies to address global challenges. We look forward to saying more soon, including in our forthcoming Steel Strategy.
This government is committed to hardwiring the voice of SME owners and entrepreneurs into government policy.
For example, as part of co-designing our Plan for Small Business launched in July 2025, DBT Ministers engaged with hundreds of individual SMEs across all sectors and regions, including through roundtables across key areas, such as High Streets, Markets and Finance, as well as specific policy events such as at Wilton Park.
Ministers and their teams continue to work closely with individual SMEs and the trade associations that represent them on an ongoing basis.
The Government is committed to revitalising former coalfield areas by driving local growth and creating high-skilled, long-term employment through targeted industrial and regional strategies. In the Industrial Strategy we announced £1.2 billion of additional investment in skills per year by 2028-29.
On 23 June 2025, the Government published the Industrial Strategy Zones Action Plan, which consolidates previous Freeport and Investment Zone programmes. Several Investment Zones are located in or near former coalfield heartlands, including the East Midlands, South Yorkshire, and the North East. These zones receive up to £160 million over 10 years for tax incentives and interventions in skills and infrastructure.
The Government continues to work with the Coalfields Regeneration Trust, which supported over 7,200 people in 2024/25 to improve their skills and job opportunities. In Wales, the Welsh Government provides specific capital grants to safeguard and improve community facilities in coalfield communities.
Ministers have been clear that some delivery companies need to do more to meet the rightful expectations of customers.
Ofcom is responsible for regulation of the postal services sector and requires that all postal operators must establish, make available, and comply with transparent, simple, and inexpensive procedures for dealing with consumers’ complaints about the services they receive.
In its last review of the postal regulatory framework, Ofcom acknowledged that the safety and security of parcels moving through delivery networks remains a key consumer concern and it is monitoring this issue over the review period lasting until 2027. Ofcom publishes an annual report summarising its monitoring programme on its website: www.ofcom.org.uk/postal-services/information-for-the-postal-industry/monitoring_reports.
Ministers have been clear that some delivery companies need to do more to meet the rightful expectations of customers.
Ofcom is responsible for regulation of the postal services sector and requires that all postal operators must establish, make available, and comply with transparent, simple, and inexpensive procedures for dealing with consumers’ complaints about the services they receive.
In its last review of the postal regulatory framework, Ofcom acknowledged that the safety and security of parcels moving through delivery networks remains a key consumer concern and it is monitoring this issue over the review period lasting until 2027. Ofcom publishes an annual report summarising its monitoring programme on its website: www.ofcom.org.uk/postal-services/information-for-the-postal-industry/monitoring_reports.
Ministers have been clear that some delivery companies need to do more to meet the rightful expectations of customers.
Ofcom is responsible for regulation of the postal services sector and requires that all postal operators must establish, make available, and comply with transparent, simple, and inexpensive procedures for dealing with consumers’ complaints about the services they receive.
In its last review of the postal regulatory framework, Ofcom acknowledged that the safety and security of parcels moving through delivery networks remains a key consumer concern and it is monitoring this issue over the review period lasting until 2027. Ofcom publishes an annual report summarising its monitoring programme on its website: www.ofcom.org.uk/postal-services/information-for-the-postal-industry/monitoring_reports.
The Postal Services Act 2011 introduced a general authorisation regime to provide postal services, removing the requirement for postal operators to hold a licence. However, the provision of those services by postal operators may be subject to regulatory conditions imposed by Ofcom, as the independent regulator for the sector.
Ofcom requires that all postal operators must establish, make available, and comply with transparent, simple, and inexpensive procedures for dealing with consumers’ complaints about the services they receive.
Ministers have been clear that some delivery companies need to do more to meet the rightful expectations of customers.
The Network Charging Compensation (NCC) Scheme is one of the three components making up the British Industry Supercharger (the Supercharger). The other two components are the GB Capacity Market Exemption and Energy Intensive Industries Exemption Scheme. The most current list of recipients of Supercharger support, and therefore NCC Scheme support, can be found at the following link: Contracts for Difference (CfD) and renewables obligation (RO): list of companies awarded an exemption - GOV.UK. These recipients, and future Supercharger recipients, will benefit from 90% compensation from network charges from 1 April 2026.