Heathrow Airport: Border Control Passenger Safety

Debate between Baroness Randerson and Lord Bethell

Tuesday 25th May 2021 Lords Chamber

[Baroness Randerson]

To ask Her Majesty’s Government what steps they intend to take to improve the safety of passengers queuing at border control points at Heathrow airport.

[The Parliamentary Under-Secretary of State, Department of Health and Social Care (Lord Bethell) (Con)]

My Lords, Heathrow Airport has extensive measures to ensure the safety and well-being of passengers and we have been working closely with it, Border Force and others to facilitate as smooth and safe a journey as possible for all passengers. In addition, Heathrow will shortly begin a trial in which direct flights from red list countries arrive into a dedicated terminal, helping to focus operational capacity and reduce mixing between passengers from red, amber, and green list countries.

[Baroness Randerson (LD)]

My Lords, there have been three-hour queues at Heathrow with passengers crammed together, yet aviation is flying at only 15% of its capacity and Border Force says that it is working at full strength. This is the latest in a catalogue of errors by the Government in their border policy. Can the Minister tell us why the Government did not properly ensure that passengers were separated out at Heathrow from the start? When will they have the additional fully trained Border Force staff to provide a safe and efficient service?

[Lord Bethell (Con)]

My Lords, I also saw the images circulating last week of queues at Heathrow Airport, and I agree with the noble Baroness that we do not want to see a repeat of those kinds of scenes. However, I do not agree with her analysis. The Managed Quarantine Service has worked extremely well, and I pay tribute to Border Force for its contribution—we have more Border Force staff working today than we did during the 2012 Olympics. It does, unavoidably, take between five and 10 minutes for Border Force personnel to process each passenger; that is an unavoidable bureaucratic burden, but we have taken the necessary steps to ensure safe travel and minimise the circulation of mixed passengers within the terminals.

Covid-19: Response

Debate between Baroness Randerson and Lord Bethell

Tuesday 19th May 2020 Lords Chamber

[Baroness Randerson (LD)]

I have listened carefully to this debate, and the Minister seems to say in every answer how well the Government have done throughout this whole pandemic. If that is the case, how have we come to the point where well over 35,000 people have died? I invite the Minister to tell us now where the Government went wrong.

[Lord Bethell]

The noble Baroness is entirely reasonable. I apologise if I give the impression that I am in any way complacent or if I am unapologetic about what we have done. She is entirely right: this is an awful disease that has hit this country extremely hard and not everything we have done has worked as well as we had hoped. Undoubtedly, when we look back, it will be judged that the Government have made mistakes; of that I am absolutely sure. I approach this question with humility. I completely take on board her point that questions that resist the idea that we have made mistakes are quite wrong.

However, I want to try to convey the enormous commitment and focus that the Government, the NHS and the people who are involved in the greater project have thrown into this project. It is not a massive shambolic mess littered with political stupidity and corruption, as is implied by some of the critics of the Government. Actually it has been a venture that has had a huge amount of innovation, collaboration and good will behind it. I am afraid I cannot help but seek to salute and pay tribute to those who are involved.