Oral Answers to Questions

Debate between Caroline Nokes and James Gray

Monday 4th June 2018 Commons Chamber

[Caroline Nokes]

It is crucial that, in addition to our assisted digital application process, we will have dedicated support—lines to help people through the process. But I am very conscious that there will be people with language difficulties; that has been raised with us by some of the user groups, and we are looking to see how we can assist them as well.

[James Gray (North Wiltshire) (Con)]

I greatly welcome the Minister’s announcement that the process will be smooth and easy to follow, but agree with the hon. Member for Stretford and Urmston (Kate Green) that a very large number of otherwise extremely sophisticated people in this country do not know that it will be as easy as my hon. Friend describes. By what mechanism will she get the message out to all these people that they are welcome here, that the process will be easy, and, crucially, that the cost of applying for residency will be no more than the current cost for a British citizen of applying for a passport?

[Caroline Nokes]

We have been very clear from the outset that the cost of the scheme will be no more than the cost of applying for a British passport, and indeed for those who already have permanent residency there will be no cost at all. It is crucial that we continue to work with our user groups, and as we roll the scheme forward we will be providing more information, including through our dedicated email service that we are sending out to people. But we do have an important communication job to make sure people know how to apply and when the scheme opens.