(4 years, 7 months ago)
Commons ChamberMy right hon. Friend makes an important point. During this situation, we need everybody to be considerate to others. A number of supermarkets have piloted the idea of a reserved hour at the start of each day for the elderly and most vulnerable. That appears to be working and we will encourage others to do that. There is a limited amount of delivery capacity—currently about 7% of the market—but we will increase that if we can.
When it comes to public procurement, for a number of years, we have had an approach called the balanced scorecard, which means that it is not all about price and that our procurement authorities should also take into account quality and other factors, too.