DVLA: Staffing Levels

Lord Spellar Excerpts

Tuesday 23rd June 2026 Lords Chamber

[Lord Hendy of Richmond Hill (Lab)]

Some issues of government are more intractable than others. Given the statistics I quoted earlier about a 10% rise in medical licence notifications yet a reduction in the timescale dealing with them, I think that the DVLA is not an example of an organisation in crisis but one that is seeking, together with technology, to address the issues it faces on a real-time basis. However, the noble Lord is right that the Government anticipated reducing the waiting time for a driving test to seven weeks; the Secretary of State recently said that it was taking a long time to sort it out and that it will not be sorted out until autumn next year.

That is not to say that nothing has been done. The number of examiners has gone up by 147. In the period between June 2025 and May 2026, the DVSA conducted 242,000 more tests than in the same period. Pass rates are going up, which is very satisfactory. The noble Lord ought to know the effects that the actions to make the booking system fairer—limiting learners to two changes to their driving tests, restricting bookings so that only learners can book and amend tests, and limiting the area a learner driver can move a test to once booked—are already producing. Those actions were taken at the end of March, in the middle of May and in early June, and they are already clearly increasing the availability of test slots. He is right that it is taking longer but we will solve it.

[Lord Spellar (Lab)]

My Lords, I will take the Minister back to the question about cloning plates, which is increasingly facilitating a whole range of crime, including, with the increase in petrol prices, drive-off from petrol stations. From my experience of 30-odd years being a Member of Parliament in the other place, the DVLA and the police were remarkably uncurious and unwilling to look at genuine grievances from individuals whose plates had been cloned and who were regularly getting traffic violation notices and parking fines. Would it not be for the good of those individuals, and for law and order and the reputation of the authorities, if the police and the DVLA work together to crack down and start to eliminate this menace?

[Lord Hendy of Richmond Hill (Lab)]

My noble friend is absolutely right: it is not acceptable. There are clearly more number plates that cannot be read by ANPR and more cloned number plates on the road these days than there ought to be. I believe that actions are being taken, because it is a particularly unpleasant experience to discover that you are the victim of fines and other costs generated by somebody pretending to have your index number. The Government are concerned about it. As I say, the consultation about eradicating vehicle plate cloning closed on 11 May. If legislative change is necessary then we are committed to making those changes.