Social Housing Bill [HL]

Debate between Baroness Coffey and Lord Holmes of Richmond

Committee stage
Monday 15th June 2026 Lords Chamber

[Lord Holmes of Richmond (Con)]

My Lords, I will speak to Amendment 48 and all other amendments in my name in this group. All the amendments in this group, whether they concern AI, data or interoperable systems, are predicated on a number of straightforward questions. Do we believe that, when it comes to social housing, for those providing and maintaining social housing, and for those tenants living in social housing, the considered and thoughtful deployment of AI, data and new technologies could be assistive in those endeavours? If we believe that there is something in that then we should look to the Bill, as currently drafted, and see that it is curiously silent on all these new technologies and data possibilities.

That is important, not just because there is currently nothing in the Bill on those matters but because the Government’s stated position on artificial intelligence is to not have cross-sector AI legislation. There is nothing unusual or party political in this; it is exactly the same position that the previous Government adopted. However, I believe that both Governments have taken a suboptimal and unfortunate approach to AI regulation and legislation in this respect. If we accept the position of the current Government—no cross-sector AI legislation and a domain-by-domain approach—here we have such a domain, social housing, so where are the domain-specific AI provisions in the Bill?

In looking at the amendments I have set out, it is helpful to take a purposive rather than literal approach to their interpretation. This is always a far more productive approach, whether one is doing statutory analysis or Bill consideration. To that effect, on Amendment 48, we can take out the technology blockchain and simply ask whether it would be beneficial to have a system of audit trail in these circumstances that is tamper-proof and immutable, and a record of which everybody has the same view in real time, at any time. Would that be a positive thing to have? Similarly, when it comes to using data, having the right mechanisms and frameworks for sharing data across agencies and departments for the benefit of housing associations, landlords and tenants, with all the right privacies and consents put in place, is at least worth considering.

Amendment 60 is about zero-knowledge proofs. Would it not be worth the Government at least considering whether they could provide—and through their action enable housing associations, landlords and other interested parties to have—a far safer and more secure means of supporting and assisting tenants, particularly vulnerable tenants, who are often at the sharpest end of horrific situations in our society? Would not zero-knowledge proofs be worth considering and potentially piloting? We could have credentials which could enable support and assistance to be provided for those vulnerable tenants without any sense of being able to identify who they were.

If we suggest that AI may be of benefit, it would make sense to experiment and look to proof cases across the social housing landscape. If that were the case, would it not be helpful for government to offer flexible support and guidance—not prescriptive but certainly principles-based—to further enable and empower housing associations and landlords to have greater comfort and confidence when they seek to procure and deploy AI and algorithmic systems across their operations?

All these amendments have the potential to support and assist the underlying approaches set out in the Bill and the landlords and housing associations that seek to do best by their tenants, and indeed to empower and enable tenants themselves—yes, to have greater safety, security, privacy and protection, but also to have more empowerment through the considered development, proof case and deployment of certain technologies, including AI, in this space.

If the Government are not going to have cross-sector AI legislation, which they are not, what will the approach be to AI use for social housing, so that tenants can be protected and so that, through the deployment and use of predictive analytics, for example, potential horrific harm situations can be avoided before they even occur? Similarly, predictive analytics could produce a repair schedule that kicks in before the need for any of those repairs becomes acute. Those are but two examples—there are hundreds and thousands more.

How will tenants, landlords, and anyone else across the social housing ecosystem be enabled, empowered and supported, and have the comfort and the confidence to use and to be alongside these new technologies, not least AI, if the Bill stays silent on these important matters?

[Baroness Coffey (Con)]

My Lords, in this group I have Amendment 114, which is about freedom of information.

I start by commending my noble friend for being forward-thinking in his consideration of AI and the impact it will have. I particularly like his Amendment 99. I appreciate that his explanatory statement says:

“Compliance with the standard is a precondition for any AI deployment in connection with functions under the Act”.


However, the broader point made is simple and straightforward, and would help not only central government but local government and those involved in more regional planning, as is anticipated, with Acts already passed in this Parliament, to have a better grip of what is going on. Having said that, I am surprised by quite how many Answers come back from Ministers—not necessarily the Minister answering today—saying that it would cost too much money to work out an answer to a Question tabled by a Peer. Let us get AI, or indeed data, to help us in this regard.

I turn now to Amendment 114, which again is quite a broad-brush amendment about the Freedom of Information Act. Recognising the special situation that private registered social housing providers are in, I think there is something more that we, the public, should be able to understand about how they operate their business. This is not unique; it is already undertaken in Scotland. In 2019, the Freedom of Information (Scotland) Act was extended to include registered social landlords. This was done on a limited basis—not the entire range of what the FoI Act does in the rest of the UK, or certainly in England and Wales—but it is there to increase openness and transparency by allowing people to understand how they work, how decisions are taken, how public services are delivered and how they spend their money.