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Written Question
Driver and Vehicle Licensing Agency: Telephone Services
Monday 20th September 2021

Asked by: Laurence Robertson (Conservative - Tewkesbury)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps he is taking to reduce the time taken by DVLA staff to answer telephone calls from the public; and if he will make a statement.

Answered by Andrew Stephenson - Minister of State (Department of Health and Social Care)

Throughout the pandemic the Driver and Vehicle Licensing Agency’s contact centre has actively managed its operation and flexed the services for customers in line with the available resources. To help respond to more enquiries, remote working has been increased with staff handling email, webchat, social media and telephone customer contacts. The DVLA has also procured the use of an additional building to increase the number of staff able to take calls.


Written Question
Cycling: Safety
Monday 17th May 2021

Asked by: Laurence Robertson (Conservative - Tewkesbury)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps he is taking to help cyclists to become more safety conscious when using the roads; and if he will make a statement.

Answered by Chris Heaton-Harris - Secretary of State for Northern Ireland

The Government is committed by the end of this Parliament to providing cycle training to all children and to all adults who want it. The training will include a strong safety focus, which will give more people the knowledge and skills to cycle confidently and safely on the roads. The Department is already providing £18 million funding for Bikeability training for children and families in 2021/22: funding for cycle training in future years will be a matter for the Spending Review. The Department is also updating The Highway Code to improve safety for cyclists, and this will include strengthened advice on how to cycle safely.


Written Question
Railways: Concessions
Monday 22nd February 2021

Asked by: Laurence Robertson (Conservative - Tewkesbury)

Question to the Department for Transport:

To ask the Secretary of State for Transport, if he will make an assessment of the potential merits of requiring the Rail Delivery Group to extend the period of use of railcards in response to the travelling time lost as a result of the covid-19 outbreak; and if he will make a statement.

Answered by Chris Heaton-Harris - Secretary of State for Northern Ireland

The Department recognises that railcard holders have been unable to use their cards whilst travel restrictions are in place in response to the COVID-19 pandemic and railcard holders have not been able to benefit to the fullest extent over recent months. However, many passengers are able to recover the cost of their railcard in a single trip over the period of validity of their railcard. Having carefully considered the situation, we currently have no plans to require the Rail Delivery Group to extend the period of use of railcards.


Written Question
Railways: Coronavirus
Monday 20th July 2020

Asked by: Laurence Robertson (Conservative - Tewkesbury)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps he is taking to encourage passengers to safely use the railways as covid-19 restrictions are eased; and if he will make a statement.

Answered by Chris Heaton-Harris - Secretary of State for Northern Ireland

Our priority remains the safety of staff and passengers. Rail operators are working hard to ensure passengers can travel safely, in line with Public Health England advice. Measures taken thus far include regular station speaker announcements, the installation of clear floor markings and the provision of extra staff to manage passenger flows and provide guidance. As of 15 June, we have also made face coverings compulsory on public transport, to minimise the chances of the virus being spread by asymptomatic patients.

In order to support a safe, green recovery and new working patterns, the department is also working with industry to explore already available options for flexible commuters, such as carnets, and what steps could be taken quickly to make these as useful and convenient for passengers as possible.


Written Question
Railways: Coronavirus
Monday 20th July 2020

Asked by: Laurence Robertson (Conservative - Tewkesbury)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what recent discussions he has had with train operating companies on the potential merits of offering incentives for passengers to safely return to using the railways as covid-19 restrictions are eased; and if he will make a statement.

Answered by Chris Heaton-Harris - Secretary of State for Northern Ireland

Following the Prime Minister’s announcement on 17th July and as we now understand the epidemiology of the virus better and can control it through targeted, local action, we are extending our plan to lift the remaining national restrictive measures. Our priority remains the safety of staff and passengers. Rail operators are making sure passengers have the confidence to return to the railway, and continue to take all necessary measures to make rail travel safe. These include the installation of clear floor markings and the provision of extra staff to manage passenger flows and provide guidance. On 15 June, we made face coverings compulsory on public transport, to prevent the transmission of the virus by asymptomatic patients.

In order to support a safe, green recovery and new working patterns, the department is also working with industry to explore already available options for flexible commuters, such as carnets, and what steps could be taken quickly to make these as useful and convenient for passengers as possible.


Written Question
Large Goods Vehicles: Coronavirus
Monday 20th July 2020

Asked by: Laurence Robertson (Conservative - Tewkesbury)

Question to the Department for Transport:

To ask the Secretary of State for Transport, with reference to the covid-19 outbreak, if he will make an assessment of the potential merits of permitting a twelve month extension to MOT tests for heavy goods vehicles in cases where it can be shown to be safe to do so; and if he will make a statement.

Answered by Rachel Maclean

The Government is aware of calls from some sectors of the road haulage industry to issue Certificates of Temporary Exemption for periods of up to 12 months, in order to mitigate operational issues. These views are being actively considered at present. Consequent to passage of the Business and Planning Bill, regulations will be made relating to this issue in coming weeks.


Written Question
Motor Vehicles: Testing
Monday 29th June 2020

Asked by: Laurence Robertson (Conservative - Tewkesbury)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what plans he has in place to enable commercial vehicles to undergo MOT testing; and if he will make a statement.

Answered by Rachel Maclean

The restart of heavy vehicle testing at scale was announced on 19 June to take effect from 4 July. Testing will initially be on a voluntary basis and Certificates of Temporary Exemption will still be available to manage the backlog of tests.


Written Question
Railways: Competition
Tuesday 16th June 2020

Asked by: Laurence Robertson (Conservative - Tewkesbury)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what support his Department is providing to Network Rail on new open access rail applications such as those on the Great Western Main Line to operate between London, Bristol and South Wales.

Answered by Chris Heaton-Harris - Secretary of State for Northern Ireland

The Department responded to Network Rail’s consultation on the latest open access application on the Great Western Main Line. The matter remains under consideration by Network Rail and the independent Office of Rail and Road.


Written Question
Railways: Competition
Tuesday 16th June 2020

Asked by: Laurence Robertson (Conservative - Tewkesbury)

Question to the Department for Transport:

To ask the Secretary of State for Transport, with reference to his oral contribution of 12 May 2020, Official Report, column 176, what guidance he has provided to Network Rail on supporting new open-access rail applications.

Answered by Chris Heaton-Harris - Secretary of State for Northern Ireland

It is Network Rail’s responsibility to carry out a rigorous and robust assessment of the capacity and performance impacts on the network of each new open access application. The Department engages with Network Rail, as appropriate, on each new open access application.


Written Question
Railways: Competition
Tuesday 16th June 2020

Asked by: Laurence Robertson (Conservative - Tewkesbury)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment he has made of the potential merits of (a) existing and (b) proposed open access rail operations; and if he will make a statement.

Answered by Chris Heaton-Harris - Secretary of State for Northern Ireland

The independent Office of Rail and Road (ORR) is responsible for determining access to the track for open access operators. However. we acknowledge that open access operators can play a contributory role improving rail services for passengers in circumstances where it delivers new and innovative services.

The DfT, as the competent franchising authority, have to balance the benefits of new open access operators with the impact on the value for money of taxpayers’ significant investment in the railway. We are aware that some open access operators have paused operations due to the ongoing COVID-19 outbreak and hope to see them return to the network as soon as possible.