Royal Mail: Performance

Abtisam Mohamed Excerpts
Wednesday 18th March 2026

(1 day, 12 hours ago)

Westminster Hall
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Abtisam Mohamed Portrait Abtisam Mohamed (Sheffield Central) (Lab)
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I pay tribute to the dedicated postal workers in Sheffield Central, who work tirelessly to ensure that people receive their letters and deliveries throughout the year.

I have also been contacted by constituents in the Nether Edge area of Sheffield who have complained of delays and missing post. Some residents have missed important work papers, legal documents and hospital appointments, while others have found themselves waiting endlessly for their gas or electric cards. One constituent in particular is responsible for planning decisions in the Peak district, and is still waiting for official committee papers posted first class nearly a month ago. That has directly impacted his ability to do his job.

Many described receiving nothing for weeks on end, and then finally receiving a bundle of post on one day. Missing vital mail has become a danger to people’s health, wellbeing and financial security. Despite contacting Royal Mail, it has not responded to a single one of my emails; it is just not good enough. What will the Minister do to ensure that there is no discrepancy between what Royal Mail is telling us and what their workers are saying is happening on the ground, particularly about the deliberate strategy within the company to devalue those who are doing their jobs in the sorting offices?