Rail Services

Andrew Gwynne Excerpts

Monday 20th March 2023 Commons Chamber

[Mr Harper]

I have not made a specific assessment of the extent to which Avanti’s poor performance, particularly last year, has led to the effects that my hon. Friend describes, but he has set them out clearly. If the improved performance that has taken place over the past few months is sustained, it will enable a reverse of that effect, which will deliver better services not only for those who use Avanti but for his constituents who use Chiltern’s services, for whom the level of overcrowding will reduce.

[Andrew Gwynne (Denton and Reddish) (Lab)]

Frankly, we could do with a Secretary of State who has to use Avanti West Coast twice a week, as many of us in this Chamber do. I must be the unluckiest rail user in this place, because I always seem to be on a train that he says is one of the 10% that triggers delay repay. Avanti has failed, and it has failed spectacularly. Even by the Government’s own admission, Avanti has failed to the point that my constituents genuinely do not understand why it was allowed to have £4 million of bonuses and £12 million of dividends. Can he explain to my constituents why we have a rail service that allows and rewards abject failure?

[Mr Harper]

I cannot help that the location of my Forest of Dean constituency means I use Great Western Railway rather than Avanti. The hon. Gentleman can criticise me, but that is the geographical fact of the case.

[Andrew Gwynne]

Come and try Avanti.

[Mr Harper]

I used Avanti when, for example, I went to Manchester to meet the northern Mayors to discuss Avanti’s performance when it needed improving. Since I met them, Avanti’s performance has significantly improved.

On bonuses, the hon. Gentleman is talking about a period that predates last year’s extremely poor performance. We have not yet seen the published figures to assess the period since last year.

Finally, the hon. Gentleman is right that we need to see sustained performance improvement. As I said in my statement, we will make sure Avanti has done that when we come to make a decision about the period after October.