Ambulance Resources and Response Times Debate

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Department: Department of Health and Social Care

Ambulance Resources and Response Times

Andrew Smith Excerpts
Wednesday 14th May 2014

(10 years ago)

Westminster Hall
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Iain Wright Portrait Mr Wright
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My hon. Friend is absolutely right that the situation is spiralling out of control. The case that she has just told the House about is simply unacceptable and downright distressing, but it is not unique.

Andrew Smith Portrait Mr Andrew Smith (Oxford East) (Lab)
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My hon. Friend is being very generous in giving way, and I congratulate him on securing this debate. I concur, of course, with what he has said in praise of front-line ambulance staff, and I also express my condolences to the family of his constituent.

The South Central Ambulance Service, which has a good record against targets in urban areas but a less good record in rural areas, has faced rising demand as well. One of the specific factors that it has pointed to is the increasing number of referrals it receives from the 111 service. Is that also a factor in my hon. Friend’s area?

Iain Wright Portrait Mr Wright
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It could have been a factor in Mr Gouldburn’s case, because originally his family contacted the ambulance service via 999 but subsequently they went to 111. I do not think that there is sufficient join-up between the ambulance services and the contact centres about what is appropriate to 999 and what is appropriate to 111. I hope that the Minister will respond to that point.