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Written Question
Medical Equipment
Friday 24th March 2017

Asked by: Anne Main (Conservative - St Albans)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, who has responsibility for (a) auditing returned medical equipment and (b) assessing whether such equipment can be reused by NHS trusts.

Answered by Philip Dunne

There is a responsibility on the National Health Service to make the very best use of all resources, including items of medical equipment, which are safe and legally reusable and returnable. Policy on the return of medical equipment is a matter for each individual organisation and should be included in their Sustainable Development Management Plan. NHS England has no generic policy in place for dealing with such matters or for the facilitation of transport to return medical equipment from patients to hospitals.

Typically around 60% of medical equipment issued is recovered and reused. However, not all medical equipment is recovered and not all recovered is suitable for reuse. Information about the costs of medical equipment is not collected centrally as many areas have local arrangements for pooled budgets with the local authority under Section 75 of the National Health Service Act 2006 for an integrated community equipment service. No estimate has been made of the cost to NHS trusts of unreturned crutches since January 2016.


Written Question
Medical Equipment
Friday 24th March 2017

Asked by: Anne Main (Conservative - St Albans)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, if he will estimate the cost to NHS trusts of unreturned crutches since January 2016.

Answered by Philip Dunne

There is a responsibility on the National Health Service to make the very best use of all resources, including items of medical equipment, which are safe and legally reusable and returnable. Policy on the return of medical equipment is a matter for each individual organisation and should be included in their Sustainable Development Management Plan. NHS England has no generic policy in place for dealing with such matters or for the facilitation of transport to return medical equipment from patients to hospitals.

Typically around 60% of medical equipment issued is recovered and reused. However, not all medical equipment is recovered and not all recovered is suitable for reuse. Information about the costs of medical equipment is not collected centrally as many areas have local arrangements for pooled budgets with the local authority under Section 75 of the National Health Service Act 2006 for an integrated community equipment service. No estimate has been made of the cost to NHS trusts of unreturned crutches since January 2016.


Written Question
Medical Equipment
Friday 24th March 2017

Asked by: Anne Main (Conservative - St Albans)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, how many pieces of medical equipment were (a) unreturned by patients and (b) discarded by the NHS in England in each year since 2014; and if he will estimate the cost of such equipment to the NHS in each such year.

Answered by Philip Dunne

There is a responsibility on the National Health Service to make the very best use of all resources, including items of medical equipment, which are safe and legally reusable and returnable. Policy on the return of medical equipment is a matter for each individual organisation and should be included in their Sustainable Development Management Plan. NHS England has no generic policy in place for dealing with such matters or for the facilitation of transport to return medical equipment from patients to hospitals.

Typically around 60% of medical equipment issued is recovered and reused. However, not all medical equipment is recovered and not all recovered is suitable for reuse. Information about the costs of medical equipment is not collected centrally as many areas have local arrangements for pooled budgets with the local authority under Section 75 of the National Health Service Act 2006 for an integrated community equipment service. No estimate has been made of the cost to NHS trusts of unreturned crutches since January 2016.


Written Question
Health Services: Foreign Nationals
Friday 20th January 2017

Asked by: Anne Main (Conservative - St Albans)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what estimate his Department has made of the cost to the NHS of treating foreign visitors to the UK; and what information his Department holds on the (a) nationality of and (b) health services accessed by those patients in each year since 2010.

Answered by Philip Dunne

National Health Service trusts do not report patient care by nationality.

An independent report by Prederi, entitled “Quantitative assessment of visitor and migrant use of the NHS in England” was commissioned by the Department to understand better the impact of treating visitors and migrants and was published on 22 October 2013. The report estimated the gross value of NHS-funded healthcare provided to non-European Economic Area visitors and temporary migrants was approximately £2 billion per year.

Trusts provide data within their annual accounts showing information on the cash recovered in-year relating to invoices raised in current and previous years. Since 2013-14, the Department has been collecting data on the amount invoiced by NHS trusts and NHS foundation trusts, together with amounts recovered and written off by those organisations.

NHS trusts will take appropriate steps to recover any debts incurred by patients, including reporting the debt to the Department. Immigration Rules enable the Home Office to refuse a person with an outstanding NHS debt of £500 or more entry to, or further leave to remain in, the UK until the debt is paid. The Department shares information for this purpose with the Home Office and provides trusts with guidance on how and when to do so safely and appropriately.


Written Question
East of England Ambulance Service NHS Trust
Thursday 27th October 2016

Asked by: Anne Main (Conservative - St Albans)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what recent assessment he has made of the performance of the East of England Ambulance Service NHS Trust.

Answered by Philip Dunne

NHS Improvement (NHSI) is responsible for overseeing National Health Service trusts. NHSI advises that East of England Ambulance Service NHS Trust’s (EEAST’s) performance has seen a sustained improvement since March 2016. However, the Trust is still not meeting the national standards for category A (immediately life-threatening) calls. In August 2016, it responded to 68.9% of Red 1 calls and 62.3% of Red 2 calls within eight minutes, against a standard of 75%. For all category A calls, it responded to 90.8% within 19 minutes, against a standard of 95%.

NHSI advises that overall demand on the Trust’s services has increased by 4.6% over the last 12 months, although the higher acuity ‘Red’ demand has increased by approximately 15%. This substantial increase in high acuity demand represents thousands more calls needing a response against the eight-minute standard. In 2016/17, to the end of August 2016, the Trust had responded to 3,699 more high acuity patients (Red 1 and Red 2 calls) in eight minutes than in the same period in 2015/16.

NHSI advises that staff turnover at EEAST has been steadily reducing over the last eight months. Turnover of EEAST frontline staff for the period 1 August 2015 to 30 September 2016 was 7.12%. The Trust’s reference period for reporting staff turnover is 1 January 2015 to 31 December 2015, and within this period turnover was 8.31%. Based on the most recent national benchmarking data for June 2016, turnover for all staff at EEAST was 9.85%, fifth lowest of the 11 English ambulance trusts.


Written Question
Ambulance Services: East of England
Thursday 27th October 2016

Asked by: Anne Main (Conservative - St Albans)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what estimate he has made of the size of increase in demand of the ambulance service in the East of England in the last 12 months; and whether his Department plans to take steps to meet that demand.

Answered by Philip Dunne

NHS Improvement (NHSI) is responsible for overseeing National Health Service trusts. NHSI advises that East of England Ambulance Service NHS Trust’s (EEAST’s) performance has seen a sustained improvement since March 2016. However, the Trust is still not meeting the national standards for category A (immediately life-threatening) calls. In August 2016, it responded to 68.9% of Red 1 calls and 62.3% of Red 2 calls within eight minutes, against a standard of 75%. For all category A calls, it responded to 90.8% within 19 minutes, against a standard of 95%.

NHSI advises that overall demand on the Trust’s services has increased by 4.6% over the last 12 months, although the higher acuity ‘Red’ demand has increased by approximately 15%. This substantial increase in high acuity demand represents thousands more calls needing a response against the eight-minute standard. In 2016/17, to the end of August 2016, the Trust had responded to 3,699 more high acuity patients (Red 1 and Red 2 calls) in eight minutes than in the same period in 2015/16.

NHSI advises that staff turnover at EEAST has been steadily reducing over the last eight months. Turnover of EEAST frontline staff for the period 1 August 2015 to 30 September 2016 was 7.12%. The Trust’s reference period for reporting staff turnover is 1 January 2015 to 31 December 2015, and within this period turnover was 8.31%. Based on the most recent national benchmarking data for June 2016, turnover for all staff at EEAST was 9.85%, fifth lowest of the 11 English ambulance trusts.


Written Question
Emergency Calls
Thursday 27th October 2016

Asked by: Anne Main (Conservative - St Albans)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what the average response time was to emergency red calls for ambulance services in (a) the East of England and (b) England in the last period for which figures are available.

Answered by Philip Dunne

The information is not available in the format requested. NHS England publishes the number of Category A Red One and Red Two calls responded to within eight minutes and the number of ambulances arriving at the scene within 19 minutes for a Category A call.

This data is published on a monthly basis at both an England national level and at individual ambulance trust level. Data up to August 2016, Ambulance System Indicators Time Series to August 2016, is available at the following link:

https://www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators/


Written Question
Emergency Calls
Thursday 27th October 2016

Asked by: Anne Main (Conservative - St Albans)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what steps he has taken to improve the service quality provided by call handlers who respond to NHS 111 and 999 calls; and what funding he plans to allocate to those services in the next five years.

Answered by Philip Dunne

The service quality provided by call handlers who respond to 999 and 111 calls is the responsibility of local providers of these services.

Computer-aided dispatch and clinical decision support systems are used to guide call handers through 999 and 111 calls. These systems have embedded clinical governance processes which keep them under continual internal evidence based review.

In the future, the 111 phone number will be the “front door” to a 24/7 integrated urgent care service. It will provide access to a ‘clinical hub’ which offers patients access to a wide range of clinicians supported by access to clinical records.

National Health Service ambulance trusts (who operate 999 call handling services) and providers of NHS111 services are commissioned and funded locally by NHS clinical commissioning groups (CCGs). CCGs work with these providers to take decisions on funding on a yearly basis.


Written Question
East of England Ambulance Service NHS Trust
Thursday 27th October 2016

Asked by: Anne Main (Conservative - St Albans)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what estimate he has made of the attrition rate in frontline staff in the East of England Ambulance Service between August 2015 and October 2016.

Answered by Philip Dunne

NHS Improvement (NHSI) is responsible for overseeing National Health Service trusts. NHSI advises that East of England Ambulance Service NHS Trust’s (EEAST’s) performance has seen a sustained improvement since March 2016. However, the Trust is still not meeting the national standards for category A (immediately life-threatening) calls. In August 2016, it responded to 68.9% of Red 1 calls and 62.3% of Red 2 calls within eight minutes, against a standard of 75%. For all category A calls, it responded to 90.8% within 19 minutes, against a standard of 95%.

NHSI advises that overall demand on the Trust’s services has increased by 4.6% over the last 12 months, although the higher acuity ‘Red’ demand has increased by approximately 15%. This substantial increase in high acuity demand represents thousands more calls needing a response against the eight-minute standard. In 2016/17, to the end of August 2016, the Trust had responded to 3,699 more high acuity patients (Red 1 and Red 2 calls) in eight minutes than in the same period in 2015/16.

NHSI advises that staff turnover at EEAST has been steadily reducing over the last eight months. Turnover of EEAST frontline staff for the period 1 August 2015 to 30 September 2016 was 7.12%. The Trust’s reference period for reporting staff turnover is 1 January 2015 to 31 December 2015, and within this period turnover was 8.31%. Based on the most recent national benchmarking data for June 2016, turnover for all staff at EEAST was 9.85%, fifth lowest of the 11 English ambulance trusts.


Written Question
Paramedical Staff: Recruitment
Wednesday 26th October 2016

Asked by: Anne Main (Conservative - St Albans)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what steps his Department has taken to encourage students to become ambulance service paramedics upon graduating.

Answered by Philip Dunne

The latest available data from NHS Digital NHS Hospital and Community Health Service monthly workforce statistics shows that there are now over 2,200 more paramedics in the National Health Service than in May 2010.

As set out in Health Education England’s (HEE) 2016/17 Workforce Plan for England, planned paramedic training places have increased by 60%, to over 1,600. The workforce plan estimates that by 2020 there is likely to be an 11% growth in the available paramedic workforce.

HEE is partnering with the East of England Ambulance Service Trust, the University of East Anglia (UEA) and Anglia Ruskin University (ARU) to give aspiring paramedics the chance to gain the experience, skills and knowledge required to support applications for the Paramedic Science degree programme (BSc) at UEA and ARU for entry in September 2017.